Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
167 reviews
packandloadservices.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
provides professional loading and unloading services for portable on-demand storage containers, moving trucks, and trailers. We also offer carton packing services to help prepare your belongings for moving or storage.Through our nationwide network of experienced moving professionals, we help customers with the labor needed to make moving and storage easier and more efficient.Our office operates as a call center and is closed to the public. For our mailing address, contact information, or additional details about our services, please visit the Pack & Load Services website.
packandloadservices.com (packandloadservices.com) has 167 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
167 approved reviews, newest moderated first
Danielle was great with communication and scheduling. She gave me her number to contact when we had questions or changes in scheduling. She always called me back immediately. The movers were friendly and efficient. They were very professional.
By Sheila
They filled the POD very expertly!
By Kris
Our team did an amazing job! They were professional, efficient and helpful. They made moving so much easier!
By Tara
Two great guys. Worked hard and quickly. Appreciate the service. Communication from the company was spot on too.
By Dawn
Their Sales Rep upcharged me $150 for 30-sheets of padded paper saying I will only pay for what they use. The movers used 10-sheets of padded paper documented on their signed Work Order form. After speaking to Customer Service twice to request a refund. I was directed to their website to send a message to Billing Inquiry, but no response. Finally, I called Billing on the phone, who said she didn't see the message. She agreed to refund $107 to my credit card within 7 business days. 3 weeks have passed with no refund!
By Customer
Service is key to this industry and pack and load services hit the mark. Communications was constant and great and we knew when they were coming etc. The team that they sent was there when they said they were coming, they arrived and they introduced themselves, we toured the site and told them what we wanted move and then they started. Very friendly. They wrapped everthing, put our items in the POD with no damage! They completed the move when they said they would. It was a perfect move!!
By Norby
This crew showed up not only on time, they were efficient, friendly and great team work. The communication was stellar. Calls before, during and after to ensure my happiness! Thank you Pack and Load Services!
By JEANINE B.
Both teams were very good at informing us of arrival time, and also turned up as expected. The crews were very efficient loading and unloading, 16 ft POD in less than the contracted 3 hours. Our only constructive criticism, they should have used more paper pads, some of the wooden pieces were only shrink wrapped where better protection should have been used.
By Ray R.
