Friendly
Friendly On time, very helpful and organized.
By Deb
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
167 reviews
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provides professional loading and unloading services for portable on-demand storage containers, moving trucks, and trailers. We also offer carton packing services to help prepare your belongings for moving or storage.Through our nationwide network of experienced moving professionals, we help customers with the labor needed to make moving and storage easier and more efficient.Our office operates as a call center and is closed to the public. For our mailing address, contact information, or additional details about our services, please visit the Pack & Load Services website.
packandloadservices.com (packandloadservices.com) has 167 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
167 approved reviews, newest moderated first
Friendly On time, very helpful and organized.
By Deb
Staff was great, arrived at scheduled time, packed items neatly and safely. Nothing of our was broken.
By Stephen C.
I paid extra for a heavy item to be put downstairs. Moving team said several items could not go downstairs. I requested a refund for that one item that I paid extra for. I have never heard from them again even though I was told I would get a call from management. The team did not handle my items with care. I would not use them again. I actually canceled my second appointment to have them help unload a pod. I hired another company.
By Tina
The PODS company messed up the delivery of the container but they got it packed in less than an hour despite that.
By Wesley B.
First, the crew that did the packing was great. I had packed some of my stuff up in boxes but not even close to everything. The furniture was wrapped in paper with an inside liner, and anything else that needed to be packed up was. They were able to put all my belongings with the exception of a few things in a 16 ft. Pod. Don't play Tetris with these guys, they will beat you. The ones that unloaded placed everything where I wanted and put together the beds and all other stuff. Very happy all around.
By Steve T.
They were very quick, energetic, and determined not to g over my two hour time limit-- which I really appreciated. It was a little unnerving the way they stacked and stuffed everything into the container so incredibly tight, saying that they knew what they were doing. And even though it didn't make for the most optimal UNpacking experience, I suppose they knew what they were doing and the contents in fact did not move around inside the container. They did seem to have some training-- as opposed to most of the people on my other moves. They were polite and professional.
By Stressed out after M.
Always on time. Very quick and efficient. They had a hard job with all my boxes and things besides furniture. They packed it so efficiently and unloaded everything where i wanted it. They were careful snd very friendly. Yes i recommend.
By Joan
This was the absolute worst moving company I have ever used. They dropped a lamp and broke it and their insurance doesn’t cover any damages over $25. They didn’t show up with any supplies that were supposed to be included like shink wrap. That caused us to incur additional expense as well as time to go purchase supplies. Not a single apology from pack and load or anything to fix the issues we had.
By Fenwick, G.