I was quite satisfied!
I was quite satisfied! I appreciated how we could order a package ahead of time and schedule it to arrive on a certain date. The variety of things to put in care packages was great!
By Jessa
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
366 reviews
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Package Penguin is listed under Shipping & Logistics.
Package Penguin (packagepenguin.com) has 366 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 297 reviews with 5 stars · Clear filters
I was quite satisfied! I appreciated how we could order a package ahead of time and schedule it to arrive on a certain date. The variety of things to put in care packages was great!
By Jessa
My boyfriend lives in the States and I live in Canada and I wanted to send him a cute surprise. Very happy that I was able to customize my package and it got delivered super fast. Most definitely will reuse and recommend this service.
By Sarah
I really like everything about this service. I used it when I was studying abroad to send people back home birthday presents. I loves how you could pick what you wanted to send instead of just sending one that had already been made. The only thing I didn’t like was the $20 minimum, but other then that I really liked it.
By Melanie
This company is AMAZING. It is everything I love about making care packages on one website. My brothers are picky, so I can never use any of the "premade" packages on Amazon. With Package Penguin, I was able to pick the foods, drinks, fun items, and color scheme! I would recommend this company to anyone.
By Kiersten
Have ordered from this site many times and it never disappoints! Always a great gift and enjoyed by everyone I’ve sent too.
By Melissa
My experience with package penguin had some difficulties but because of the way the handled themselves I still am giving them 5 stars. I ordered a package for a friend and paid for the shipping to get it there at a certain date. However, after 7 days passed that date it still had not arrived. I called customer service and they immediately looked into it and helped me. Even though it seemed like a problem with the postal service and not them they took full responsibility and gave me a complete refund. They were so helpful and even though my experience wasn’t what I had wanted, I will definitely be using them again.
By Misty
Website easy to navigate. Lots of choices, and you let me pick my delivery date.Perfect to send to anyone away at college.
By Madre
Great idea, especially since you get to pick what you want. I have a picky eater so this was a great choice!!
By Chim