Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
I have only used
By Munroe, J.
Response from Oxygen Concentrator Store· Jun 20, 2023
Thank you for your feedback. We understand that it takes time to form an opinion and evaluate a product. If you have any questions or need assistance in the future after using the product for a while, please feel free to reach out to us. We're here to help.
All the lights were on This unit has been running since 22 Feb 2023 Not every day But the person on the phone was very helpful about getting it repaired and giving good directions on how to return , i was not happy about the 60 shipping charges, being as I had only used it for four months, but need the unit be nice to have some near to take care of problems
By Bigham, M.
Response from Oxygen Concentrator Store· Jun 20, 2023
We apologize for the inconvenience you've experienced with your unit. We appreciate your feedback regarding the helpfulness of our representative in assisting you with the repair process and providing instructions for the return. We understand your concern regarding the shipping charges, and we strive to provide the best service possible while taking into account the necessary costs involved. We will take your feedback into consideration as we continually work to improve our services. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your understanding, and we hope to assist you in resolving the issue promptly. Update: We again apologize for any confusion or inconvenience caused.Regarding the shipping charges, the warranty handling fee covers the cost of shipping both ways. We offer this service to provide convenience and a better experience for our customers. While we understand your disappointment with the fee, it is significantly lower than what you would pay if you were to arrange shipping independently. We attempted to reach out to you via phone, but the call was disconnected. We have also sent you an email and will follow up with another phone call later. We would appreciate the opportunity to address your concerns directly and find a satisfactory resolution. Thank you for your understanding, and we look forward to speaking with you soon.
I used the chat function to get customer service and place my order. They were very friendly and efficient. The world would be a better place if more companies had this type of customer service.
By Edgar A.
Response from Oxygen Concentrator Store· Jun 20, 2023
Thank you for your kind words! We're delighted to hear that you had a positive experience with our chat customer service. Providing friendly and efficient service is important to us, and we strive to make every interaction a pleasant one. We appreciate your feedback and hope to continue exceeding your expectations in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Knowledgeable about all devices and offered the best one for my needs. Very helpful and friendly.
By Terroux, G.
Response from Oxygen Concentrator Store· Jun 20, 2023
Thank you for your feedback! We're glad to hear that our team was knowledgeable about the devices and was able to offer you the best option for your needs. We pride ourselves on providing helpful and friendly service to our customers. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!
After trying numerous other sources nearer to where I live, and with a firm deadline of need for an Oxygen Concentrator, I stumbled, online, into the Oxygen Concentrator Store and met superb service from Scott and others. They knew what I needed, had it in stock, advised what would be appropriate for international travel, and with overnight shipping from Colorado to MA, all our issues were resolved.
By James
Response from Oxygen Concentrator Store· Jun 20, 2023
Thank you for your review! We're thrilled to hear that you had a positive experience with our team. Providing knowledgeable service and meeting our customers' needs is always our top priority. We understand the importance of timely delivery, especially when it comes to essential medical equipment, and we're glad we could assist you with your international travel requirements. If you ever need further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
Todd was extremely helpful, professional, knowledgeable and friendly. I am from out of town and the elevation change was really bothering me. Todd was able to get me a portable O2 concentrator and a quick MD appt before heading out to Montana.
By Barbeck, L.
Response from Oxygen Concentrator Store· Jun 20, 2023
Thank you for your feedback! We're delighted to hear that Todd provided you with excellent assistance and made your experience with us a positive one. It's great to know that he was able to understand your specific needs, recommend a portable oxygen concentrator, and even help you arrange a medical appointment. We strive to offer professional and friendly service to all our customers, and we're glad that Todd was able to deliver that for you. If you have any further questions or require additional support, please don't hesitate to reach out. We appreciate your business and hope your trip to Montana goes smoothly!
Good to work with
By Christiansen, S.
Response from Oxygen Concentrator Store· Jun 20, 2023
We're glad to hear that you had a positive experience working with us! Providing a good customer experience is important to us, and we're happy to know that you found it to be a pleasant and satisfactory interaction. If there's anything else we can assist you with or if you have any further feedback, please let us know. We value your business and look forward to serving you in the future.
Oxygen Concentrator Store / American Medical Sales & Rentals is a great company to do business with. They are very knowledgeable and their prices are excellent. If you do have a problem they are a “stand up company” and will make things right.
By Dale
Response from Oxygen Concentrator Store· Jun 20, 2023
We're thrilled to hear that you had a great experience with Oxygen Concentrator Store from American Medical Sales & Rentals. Our team takes pride in providing excellent service and offering competitive prices. We always strive to be a "stand up company" and ensure customer satisfaction. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for your positive feedback and for choosing us as your trusted partner.
