Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
OK in every way.
By Gibson, W.
Response from Oxygen Concentrator Store· Jun 20, 2023
We're glad to hear that you had a positive experience with us. Thank you for your feedback! If there's anything else we can assist you with, please don't hesitate to reach out.
.I received exactly what I expected in a timely manner
By Cataldo, H.
Response from Oxygen Concentrator Store· Jun 20, 2023
We're thrilled to hear that you received your order promptly and that it met your expectations. Thank you for choosing us, and if you need any further assistance in the future, please don't hesitate to reach out.
The sales associate, Sean Lowe, was phenomenal. He took as long a time as was needed to answer all our questions. He explained everything thoroughly and had my concentrator shipped right away and I received it the next day. He also helped me on a third visit to the store when I purchased more equipment. If it weren't for Sean I would have gone to other stores to compare the equipment but he was so honest and experienced that I felt I didn't need to go any where else. He has a pleasant and reassuring demeanor that puts one at ease. Thank you Sean.
By Sandstead, C.
Response from Oxygen Concentrator Store· Jun 20, 2023
Thank you for sharing your wonderful experience with Sean Lowe! We're delighted to hear that he provided exceptional customer service, taking the time to answer all your questions, explaining everything thoroughly, and ensuring a prompt delivery of your concentrator. It's great to know that Sean's honesty, experience, and pleasant demeanor made you feel confident in your purchase decision. We truly appreciate your kind words and will make sure to pass on your gratitude to Sean. If you ever need further assistance, please don't hesitate to reach out.
Speed and courtesy.
By Rogers, G.
Response from Oxygen Concentrator Store· Jun 20, 2023
We strive to provide both speed and courtesy in our service, so we're delighted to hear that you experienced these qualities. Our goal is to ensure a smooth and efficient experience for our customers while maintaining a high level of professionalism and respect. If there's anything else we can assist you with, please don't hesitate to let us know.
I just got off the phone with Deborah Montelli. I cannot say enough about how wonderful she is! I have been so frustrated trying to find the right thing for my 90 year old mother with COPD and I hit the jackpot getting Deborah on the phone. She is so full of knowledge ... she knew exactly how to help me. I feel so confident moving forward with getting my mother the aid she needs because of Deborah's outstanding customer service. Thank you, Deborah!! The world needs more people like you who know their stuff and care about people. Just incredible!!!
By Liz
Response from Oxygen Concentrator Store· Jun 20, 2023
Thank you for your kind words about Deborah! We're thrilled to hear that she provided you with exceptional customer service and valuable knowledge during your call. Our team takes pride in ensuring that our customers receive the assistance they need, and it's wonderful to know that Deborah went above and beyond to help you find the right solution for your mother's needs. We'll make sure to pass along your compliments to Deborah. If you have any further questions or require additional support, please don't hesitate to reach out.
great customer service
By Snyman, L.
Response from Oxygen Concentrator Store· Jun 20, 2023
We're glad to hear that you had a great customer service experience! Providing excellent service is a top priority for us, and we're delighted that we were able to meet your expectations. If there's anything else we can assist you with, please feel free to let us know. We're here to help!
Jake Kinlaw was excellent in helping me understand the differences between machines and suggested what would be good for my personal needs. He was very patient with me because it took me 6/7 weeks to finally to make a decision due to personal circumstances that had occurred. I am happy with my SimplyGo portable machine. I will recommend your store very highly. Thank you. I do want to order a battery charger and tubing and connectors so I’ll be call Jake. Thank you again for your great service. Johanna K.
By Johanna K.
Response from Oxygen Concentrator Store· Jun 20, 2023
Thank you for sharing your positive experience with Jake Kinlaw! We're delighted to hear that he provided excellent assistance and helped you choose the right machine for your needs. We appreciate your recommendation and we're thrilled that you're happy with your SimplyGo POC. When you're ready to order the battery charger, tubing, and connectors, please don't hesitate to reach out to Jake. He'll be more than happy to assist you. Thank you for choosing our store and for your kind words. We look forward to serving you again in the future.
Knowledgeable efficient service.
By Tracy E.
Response from Oxygen Concentrator Store· Jun 20, 2023
We're glad to hear that you received knowledgeable and efficient service from our team. Providing our customers with the information and assistance they need is one of our top priorities. Thank you for choosing our service and for taking the time to share your positive feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
