Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Nick Vannatta could not have been more helpful and professional.
By Cunningham, K.
Response from Oxygen Concentrator Store· Jul 2, 2025
Thank you, Keith! We're glad to hear that Nick Vannatta delivered such helpful and professional service. If you ever need anything else, feel free to reach out—we’re here to help!
I purchased a recertified Inogen In Home oxygen concentrator to use for when I go out of town as well as a backup to my home concentrator if needed. I did not want to pay full price for a new one since I would only use it when out of town. I received it in 2 days. It was packed very well. I set it up and used it for a day and I'm quite pleased. The Sales person I spoke to was very helpful and answered all the questions I had to my satisfaction. I like that if it ever needs service that I can call the Oxygen Concentrator Store and they will refer me to a service in the area where I happen to be anywhere in the USA.
By Barbara L.
Response from Oxygen Concentrator Store· Jul 2, 2025
Thank you, Barbara! We're so glad to hear you're pleased with your recertified Inogen In Home unit and that it arrived quickly and in great condition. It’s wonderful that our team was able to answer all your questions and help you feel confident in your purchase. We're always here if you need support—no matter where you are in the U.S. If you ever need anything else, feel free to reach out—we’re here to help!
Sales rep. helped with order & immediate shipment. Follow-on documentation arrived immediately.
By RLC
Response from Oxygen Concentrator Store· Jul 2, 2025
Thank you, RLC! We're glad to hear the order process and documentation were smooth and timely. If you ever need anything else, feel free to reach out—we’re here to help!
Under promised and over delivered on the turnaround time
By Hi veggie L.
Response from Oxygen Concentrator Store· Jul 2, 2025
Thank you! We're glad we could exceed your expectations on turnaround time. If you ever need anything else, feel free to reach out—we’re here to help!
I have already sent you a review...
By Scott E.
Response from Oxygen Concentrator Store· Jul 2, 2025
Thank you, Scott! We appreciate you taking the time to share your feedback. If there’s ever anything else you need or if we can assist further, feel free to reach out—we’re here to help!
I have purchased 3 oxygen concentrators from this company. Unfortunately the third one was nonfunctional out of the box. It had to be returned for assessment and was subsequently returned to the manufacturer for repair or replacement. The estimate was that it would take 3 weeks or more for me to receive a functioning concentrator. How is this acceptable for a person who requires oxygen? I have 2 functioning concentrators -- one portable one whole house -- so this is simply an inconvenience. For someone without such backup this might be a life or death matter.
By DLea
Response from Oxygen Concentrator Store· Jul 10, 2025
Thank you for your feedback. We're truly sorry the third concentrator arrived nonfunctional and understand how concerning and frustrating this must be, especially given the estimated turnaround time. Your comments have been shared with our team to ensure we improve and prevent such issues moving forward. If there’s anything further we can do to assist or expedite the resolution, please call us directly at 877-303-9289—we’re here to help!
Great company. Very professional, very knowledgeable, great customer service. Thank you.
By Abeyta, H.
Response from Oxygen Concentrator Store· Jul 2, 2025
Thank you, Henry! We truly appreciate your kind words and are glad to hear you had a great experience with our team. If you ever need anything else, feel free to reach out—we’re here to help!
Efficient Good repair
By JOHN C.
Response from Oxygen Concentrator Store· Jul 2, 2025
Thank you, John! We’re glad to hear the repair was handled efficiently and met your expectations. If you ever need anything else, feel free to reach out—we’re here to help!
