Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10,527 reviews
Oxygen Concentrator StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
10,527 approved reviews, newest moderated first
Great assistance from Tracey.
By Corte, D.
Response from Oxygen Concentrator Store· Nov 11, 2025
Thank you, Dennis! We’re so glad to hear that Tracey provided great assistance and made your experience a positive one. Your feedback is much appreciated. If you ever need anything else, feel free to reach out—we’re here to help!
Service reps professional, and knowledgeable.
By Deb
Response from Oxygen Concentrator Store· Nov 11, 2025
Thank you, Deb, for your feedback! We’re glad to hear our service representatives were professional and knowledgeable. We’d love to know what we could do to make your next experience a 5-star one. If you ever need anything else, feel free to reach out—we’re here to help!
I bought an oxygen concentrator from the Oxygen Concentrator Store on October 31, 2025. The lady at the front desk was very kind and helpful finding Cami whom I had talked to over the phone. Cami was very knowledgeable and helpful in helping me decide on a concentrator that I would be able to transport on an airplane, which is why I went there in the first place. She showed me three different models that were all at a low decible range for traveling and staying in a hotel. The concentrator sounded good while I was in the showroom. I bought the model that I could use instead of the extremely loud one that I am renting from a different oxygen supplier, and still be able to take with me on an airplane. When I plugged the machibe in at home where it is quiet, I was very disappointed in the loudness and the puffing noise it makes to get a continuous oxygen flow. I called Cami to see if there was one that they supplied without the puffing noise, and was told that all the portable units puffed. My rating for this review of a 4 is because the showroom was so very noisy, and was not good for a true decible level of sound the unit puts out. The showroom needs to be better insulated so customers can hear the true sound the concentrators make before buying one.
By Jackie W.
Response from Oxygen Concentrator Store· Nov 11, 2025
Thank you, Jackie, for taking the time to share such thoughtful feedback. We’re so glad to hear that Cami and our front desk team provided kind and knowledgeable service in helping you select the right portable concentrator. We understand your disappointment with the noise level at home and appreciate your helpful suggestion. If you ever need anything else, feel free to reach out to us at at 877-303-9289—we’re here to help!
Wonderful rep
By Kruzits, P.
Response from Oxygen Concentrator Store· Nov 11, 2025
Thank you, Paul! We’re so glad to hear your unit arrived quickly and that our representative provided wonderful service. Your feedback means a lot to us. If you ever need anything else, feel free to reach out—we’re here to help!
Our Concentrator made it from Tennessee to Colorado and back in little more than a week. Repaired after it was dropped,, And works now as good as new !
By Michael M.
Response from Oxygen Concentrator Store· Nov 11, 2025
Thank you, Michael! We’re so glad to hear your concentrator repair was completed quickly and that it’s working as good as new. We appreciate your trust in sending it to us all the way from Tennessee. If you ever need anything else, feel free to reach out—we’re here to help!
They are wonderful to work with - excellent customer service. I highly recommend this company.
By Patti
Response from Oxygen Concentrator Store· Nov 11, 2025
Thank you, Patti! We’re thrilled to hear you had such a great experience and found our customer service excellent. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out—we’re here to help!
Great service
By DAVID
Response from Oxygen Concentrator Store· Nov 11, 2025
Thank you, David! We’re so glad to hear you had a great experience with our service. Your feedback means a lot to us. If you ever need anything else, feel free to reach out—we’re here to help!
I ordered a Inogen 6 oxy. This was to be used for my prescription issued by my MD. I sent it to Nick Vannatta, to be used with my CPAC equipment. After reading the manual for the Inogen 6 {a pulse machine} it became clear that a pulse machine cannot be bled into a CPAC machine. It would damage the machine and cancel the warrantee. Nick assured me this was not true. I did not believe his BS. When I tried to get a RMA # for a return your staff ignored me and never sent one. I had to return it to you without the RMA #. Will I receive re-stocking fees due to this? The above was my original review. Management got involved after this post. I wish I dealt with them first. They have been totally responsible, with ethics that have proved to me that they really try to do the correct thing. When the bad does happen, as we are all human and make mistakes the boss has made me whole. There were apologies, a complete refund and they went out of their way to make me happy. I was assured management would not let this incident happen again. Their policies on my concerns were addressed and made new law in their corporate structure. I am happy and will do business with them again. If I have a problem with any business now, I will contact management to correct it next time before the review.
By Hamilton, G.
Response from Oxygen Concentrator Store· Nov 11, 2025
Thank you, Glenn, for updating your review and sharing your full experience. We truly appreciate your honesty and the opportunity to make things right. We’re very glad our management team was able to address your concerns, provide a full resolution, and ensure clear policies are in place moving forward. Your understanding and willingness to work with us mean a great deal. If you ever need anything else, feel free to reach out—we’re here to help!
