OxiMedical RespiratoryReviews of oximedical.com

Excellent customer support and fast delivery.

Received good advice, ordered and have been putting to good use.

We had a great experience with Oximedical. This was due largely to the helpful experience of Bob Castro. Bob went out of his way to help us with a difficult 5 battery requirement put upon us by oxygentogo, Delta’s 3rd party vendor. Also, my wife is newly diagnosed with COPD and Bob was instrumental in educating us with how to proceed. I commend Bob and Oximedical for a very helpful transaction.

Had a hard time going up to 4 stars as did have problems, but people were very nice, knowledgeable and accommodating. Order was correctly taken, but shipping sent one wrong item. They sent out correct item shortly after I phoned and provided shipping label to return other. BUT major complaint is not with OxiMedical staff, but corporate headquarters as they got cheap with design and manufacture of one of the items. The basic item is great and really designed well at allowing patient to get about and travel. The OxyGofit is 'TOPS' but some accessories don't fit! The basic device charges the batteries with an external power-pack: fine. But to really travel one needs several batteries, so I ordered their free standing charging unit so I can charge battery '2' while using battery '1'. The connection pin jacks on the original and external unit could have been the same size so I did not have to lug TWO charging power packs. BUT they are a different size so I must lug two heavy power packs.

OxiMedical is great to work with. Honest, helpful and gives the straight scoop.

I called the Company and spoke to a technician who answered all my questions, and then some. I ordered what I needed and it came within days as promised. I have never been let down by this company.

The experience was good, but I'm disappointed I'm having to pay for return shipping on the carrying case. Turns out its a suitcase with only two wheels, and won't stand up on its own. It was way over priced, and I already have one same size. It didn't appear at all like it was represented as a "custom" case.

Robert made the process of finding which device best suited our lifestyle and needs. He was very helpful and clearly knew his product. If you are looking for a oxygen generator, call Robert and make the right decision by trying the different types of generators BEFORE you purchase. Most other companies wanted you to "guess the best one for you.