Great communication and they listened…
Great communication and they listened to my needs and directed me in the direction we needed to go.
By Christan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
416 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Own Up is a mortgage shopping website that exists to make sure you never overpay on your mortgage. Customers can compare multiple mortgage offers from top lenders and find a great deal. The average customer saves $28,000 over the life of their mortgage. Get your personalized mortgage offers. Say goodbye to hard credit checks and sales pressure.
Own Up (ownup.com) has 416 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
416 approved reviews, newest moderated first
Great communication and they listened to my needs and directed me in the direction we needed to go.
By Christan
Smoothest mortgage process I've experienced yet! My financial advisor recommended using Own Up to find a mortgage lender and Own Up delivered. They presented us with multiple lenders and rates, and we were able to close with a rate that was definitely lower than what we had expected going into this. Great communication and willingness to answer any questions I had, plus I loved the convenience of doing it all online and over email.
By Bryan
Olivia was great to work with - she helped get us a great rate, provided honest and understandable feedback about our options, and reached out to us at a very favorable time for refinancing. She was timely in her responses and was helpful without pressuring us. I would definitely want to work with her again in the future.
By Ginger S.
Great service! Nothing more to say.
By Josh
The process was pretty smooth sailing. The communication was superb between rebekah killgo and Jackie suwanski, they were on top of making everything clear and fast to close.
By Jonathan F.
Really like the ability to self-service generate approval letters, and the modern website interface. The customer service is very responsive whenever I had questions.
By JF
The Advisor was incredibly helpful, knowledgeable and immediately identified what product and service was a great fit for my situation.
By Lu
The Young lady that assisted me seemed truly wanting to find what I needed.
By Amanda