Excellent Customer Service
The customer service is excellent. Everyone I have spoken to is very helpful and courteous.
By JD
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
302 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Owl Labs is a technology company that creates products, tools and software that powers hybrid work globally. We are redefining how people connect through inclusive and equalized video experiences across more than 250,000 global organizations. Strategically built for modern workplaces, classrooms, and beyond -- Owl Labs empowers hybrid and remote teams, their leadership and IT teams with its award-winning intelligent video conference devices including the Meeting Owl 5 Pro, the Meeting Owl 4+, the Meeting Owl 3, and Owl Bar. Most recently recognized in 2025 by TIME's Best Inventions, PC Pro Best in Innovation Award and ISE Best in Innovation, Owl Labs' proprietary AI-powered technology brings innovative and equal visibility to every meeting. The company also leads the industry conversation on hybrid work and trends with its annual State of Hybrid Work reports. Learn more at https://owllabs.com.
Owl Labs (owllabs.com) has 302 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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The customer service is excellent. Everyone I have spoken to is very helpful and courteous.
By JD
We have been using the Owl Labs camera for almost a year, and it has been fantastic for our regional meetings. We have 3 countries with 3 Owl cameras, and getting to see everyone's faces without having to move the camera around, is really useful. The audio is clear, the microphone picks up voices very well. And it's extremely simple to configure, almost hands off.
By Eli
Excellent product! We use it a lot for small meeting. It works well with different kinds of software. Our users love seeing the 360° view.
By FLemay
We're using Meeting Owl Pro, the product has transformed the way we hold videoconferences, and the team is always at hand and eager to help.
By Boris K.
I love the owl. It makes meeting rooms work for remote people. The way it follows the talking face is almost magic.
By Dan
Great product, OS, and support!
By Brent
It works very well with our meeting. I can't wait to see more features from the Owl!
By Tee
Owl Labs has the best staff and the best support for their products that anyone could ask for! As a small non-profit, we found exactly what we were looking for at an exceptionally fair price. Couldn't be happier!
By Michael