I've only had one support case with Owl…
I've only had one support case with Owl Labs and they were very responsive.
By Lawrence
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
302 reviews
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Owl Labs is a technology company that creates products, tools and software that powers hybrid work globally. We are redefining how people connect through inclusive and equalized video experiences across more than 250,000 global organizations. Strategically built for modern workplaces, classrooms, and beyond -- Owl Labs empowers hybrid and remote teams, their leadership and IT teams with its award-winning intelligent video conference devices including the Meeting Owl 5 Pro, the Meeting Owl 4+, the Meeting Owl 3, and Owl Bar. Most recently recognized in 2025 by TIME's Best Inventions, PC Pro Best in Innovation Award and ISE Best in Innovation, Owl Labs' proprietary AI-powered technology brings innovative and equal visibility to every meeting. The company also leads the industry conversation on hybrid work and trends with its annual State of Hybrid Work reports. Learn more at https://owllabs.com.
Owl Labs (owllabs.com) has 302 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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I've only had one support case with Owl Labs and they were very responsive.
By Lawrence
We deploy and recommend Owl Labs' cameras with our clients! We get great feedback and even questions on what camera we use because they love it. It's great in helping to get everyone in the picture and also pivot to whoever is speaking.
By Anthony
We hadn't heard of Owl Labs before we started looking for an all in one conferencing device, having been through a few trials of other well known providers we decided to give them a go and glad we did. It was an investment for a small company to make, but within a few weeks we were happy to buy another. Owl Labs checked in on us to ensure things were going well and offered a little advise where we had questions - this is not something you get from the usual big names in this product area.
By Damian C.
Works great! We really like how the camera is able to focus on multiple people at the same time.
By Ben
The Owl Labs service team was friendly and professional when I called with a couple of questions during the set up of the Meeting Owl. They answered my questions competently and got me up and running right away.
By Amy S.
The Owl device has transformed our conference rooms especially in the Covid-19 era. Using conference applications with external viewers is is more important that they can see all of the people in the conference room as well as information on the "white board" in the room. The Owl device does a great job at zeroing in on the pertinent speaker and information.
By Frank
Excellent Product! No issues with it. Great audio and video. Easy setup.
By Austin
We were looking for a way to involve our snowbirds in our monthly board meetings of around 15 people. The basic speakerphone was not cutting it. After a lot of research we decided the Meeting Owl Pro was the best fit. It performed much better than we expected. It connected easily to a laptop and when connecting to Zoom, Skype or similar software we had the option to use the Meeting Owl as our sound and video. It truly showed everyone sitting in the in-person meeting perfectly and the speaker and microphone worked perfectly.
By Brian