Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
6,717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
6,717 approved reviews, newest moderated first
Received my order in a timely matter and as described.
By customer
Response from Overstock.com· Oct 24, 2026
We're so happy to hear that your order arrived promptly and was exactly as described! Thank you so much for taking the time to share your wonderful feedback with us.
Great quality, Fanfastic assembly instructions. Beautiful stools Made well
By Moira
Response from Overstock.com· Oct 24, 2026
We are so pleased to hear that you found the assembly instructions easy to follow and that you love the beautiful quality and craftsmanship of your new stools! Thank you so much for sharing your wonderful feedback.
The shipping was very efficient and fast! Their customer service gets 10 stars. Had to do an exchange and received the replacement before my return had arrived. the carpet itself is excellent wool quality and a fun , unusual design!
By Ulrike
Response from Overstock.com· Oct 24, 2026
We are absolutely thrilled to hear that you had such a wonderful experience with our fast shipping and customer service team during your exchange! It is fantastic to know that you are delighted with the excellent wool quality and the unique, fun design of your new carpet.
I received my package but the contents were not as expected. I contacted Overstock customer service and was told to contact the seller directly for resolution. The seller said they could not help because the order came through Overstock. Multiple calls to both with no assistance whatsoever other than to both parties acknowledge that the website needs to be corrected as it is currently very inaccurate. Overstock Customer Care placed me on hold for over an hour before I finally hung up. There has been no demonstrated willingness to assist in any way, with each party explaining why the other is responsible. Promised return phone calls never occur. after too many attemps on my part (alone it seems) to resolve this in a reasonable manner I had to dispute the charge with my bank. Good luck with this business.
By Kevin
Response from Overstock.com· Oct 18, 2026
Thank you for sharing your feedback with us. We are sorry to hear you experienced an issue. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Well when I ordered the diamond earrings I kept checking to see if they were shipped yet and then got a notice that you canceled my order no more in stock
By Renee
Response from Overstock.com· Oct 18, 2026
Thank you for sharing your feedback with us. We are sorry to hear you experienced an issue. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
On time as promised, perfect updating communication and merchandise true to its selection.
By customer
Response from Overstock.com· Oct 24, 2026
We're so happy to hear that your order arrived right on schedule and that you were kept well-informed throughout the process! It is wonderful to know that the merchandise was exactly what you expected. We truly appreciate your positive feedback.
My order was processed quickly and arrived sooner than expected.
By Michael Jerome B.
Hi, I didn’t receive my order, still waiting a date of the shipment Please give me some news of the order 481524756 Thank you
By Sylvie L.
Response from Overstock.com· Oct 18, 2026
Thank you for your feedback. We are sorry to hear your order did not arrive as expected. We understand how frustrating delays can be. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
