Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
6,717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
6,717 approved reviews, newest moderated first
The order was easy to place and was delivered very quickly. It actually arrived faster than estimated.
By Daneen
Response from Overstock.com· Oct 22, 2026
Thank you for taking the time to share your experience. We truly appreciate your feedback and are glad to hear about your positive experience with us.
Ordered a dining room light fixture and the shipping was heavily delayed, as in never shipped out. I called and requested cancellation multiple times and was told the issue was escalated and that I would receive a callback with a resolution. Had to call back multiple more times and was informed that a replacement was ordered that I DID NOT authorize. Still haven’t heard back from Overstock about requested cancellation. Was told that if it eventually ships and I receive the item I can request a return but would have to pay for return shipping. I absolutely declined that option. Had to dispute charge with my credit card company. Will never order from this company again.
By customer
Response from Overstock.com· Oct 18, 2026
Thank you for sharing your feedback with us. We are sorry to hear you experienced an issue. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Well for one I ordered it last Friday haven’t gotten it yet and it’s being delivered by UPS and I don’t think they’re gonna bring a sofa into my house. Haven’t heard a word from anybody you UPS nothing supposed to come today but I’m an old woman and I don’t I can’t bring in the sofa by myself so I will never use you again. I will never purchase anything from you again. I think this is the worst thing that’s probably ever gonna happen to me besides death.
By Helena D.
Response from Overstock.com· Oct 18, 2026
Thank you for sharing your feedback with us. We are sorry to hear you experienced an issue. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
The product was as advertised.
By customer
Response from Overstock.com· Oct 22, 2026
We are glad you received exactly what we advertised. Thank you for your feedback.
I found what I was looking for easily on your website and the price was fair. Delivery was quick.
By customer
Response from Overstock.com· Oct 22, 2026
We're so pleased to hear that you had a smooth shopping experience on our website and found a great deal. It is wonderful to know that your order arrived quickly!
Great corner cabinet- just what I was looking for! Great directions made it easy for this 70 + year old grandma to assemble!
By Rhonda R.
Response from Overstock.com· Oct 24, 2026
We are so thrilled to hear that you found the perfect corner cabinet for your home! It is wonderful to know that the clear instructions made the assembly process smooth and easy for you.
quick delivery
By Edith Y.
Response from Overstock.com· Oct 24, 2026
Thank you for your feedback! We’re glad your order arrived quickly and that you’re happy with our delivery service. We truly appreciate your support and look forward to serving you again!
I love the earrings I got. They are perfect and the price was great.
By June D.
Response from Overstock.com· Oct 24, 2026
We are absolutely delighted to hear that you love your new earrings and that they are perfect for you. It is wonderful to know that you are pleased with the great value as well. Thank you so much for sharing your lovely feedback!
