Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
41 reviews
OutreachSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Outreach is the leading AI-powered sales execution platform that unlocks seller productivity to help sales teams efficiently create and close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle. Outreach is the only company to offer sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. More than 6,000 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson depend on Outreach to power their revenue organizations. Outreach is a privately held company based in Seattle, Washington, with offices worldwide.
Outreach (outreach.io) has 41 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 33 reviews with 1 star · Clear filters
This team just gave up. I have been using them for 3 years. 3 years ago they were rubbish. Today, with AI, with everything they could do to improve their really terrible UX, it's embarrassing how this platform is worst than before.
By Manuela Riquelme F.
Dry chips, stail cookies and plenty of the rest of what ever was not eatable. Horrible experience. The health department will be called.those people don't use gloves etc...no real food at all, seems to me that place is doing some shady stuff.probably Miss using the fund's they receive. The program needs to be investigated.I will be the one calling the health department.
By Dana W.
Sorting a pole outside my house no notice blocked up the drive bad attitude crap company.
By Wendy H.
Oh dear. Outreach are bad. Failed to install Full Fibre into a house which is only 3 years old. The engineer?? sugested ripping up the tarmac - no chance of that happening. The house if fully ducted but he still couldn't figure it out. I have never heard a good report of this outfit. When I heard they were the installers I was filled with dread. I was right. Terrible problems with them during the inital installation three years ago. Dreadful service.
By Breda F.
I signed up for Outreach and regretted it immediately. I asked if they had any sort of satisfaction guaranty (within the very first week after subscribing). No. They don't. Their customer support is awful, slow, or non-existent. They try to push support to "Outreach University" witch has outdated videos of prior versions of their site that barely resembles the current UI. I was barely able to use the service at all. A total waste of $6k.
By Zachary L.
Really bad customer support. Their billing and support portal never logs in. They never reply to emails and during renewals, they forget their customers completely. I am not sure how the company is even running with this kind of service.
By Vipul A.
Not a very good company, poor communication
By Jo B.
Absolutely no customer service, sat in all day again and no engineer. But they did send messages with the date and time slot obviously knowing no one was arriving. What a waste of a day off. Disgusting!!!!
By Terri H.
