Ease in ordering the product.
Ease in ordering the product.
By William S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
354 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Outdoor Furniture Plus is listed under Furniture Stores in Knoxville, TN.
Outdoor Furniture Plus (outdoorfurnitureplus.com) has 354 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
354 approved reviews, newest moderated first
Ease in ordering the product.
By William S.
Although our furniture arrived slightly later than initially anticipated, the responsiveness and courtesy that was demonstrated by customer service when I inquired about the shipment totally overshadowed any inconvenience of the delay. They demonstrated interest in my concerns, gave accurate answers and even asked if there was a specific date or event for which we needed this furniture. We will continue to use OFP for all of our outdoor furniture needs, as we live in a relatively rural area and our ‘Brick and Mortar’ choices are quite limited to only big box stores. Customer service sets this business apart and makes them a pleasure with whom to do business. Order with confidence.
By Stephen K.
Great product as well as easy to order on line, quick ship also.
By Neal N.
Holly was incredibly patient and super knowledgeable and went above and beyond in helping with color selection, material, etc. And after having failed with other stores, this was a painless experience and we are so excited for our outdoor furniture to arrive!
By SLF
The product is beautiful along with great customer service support!! They made my experience so easy!! I will definitely be returning to purchase more products!
By Doris W.
I just ordered it 2 days ago. I have not received anything but an invoice of what I ordered. I can not give an honest review yet
By Mitchell C.
Holly made it easy for us to place an order. In a world of online choices, her personality made me call back and do it in-person.
By Mike N.
I’m very happy with the quality of the cushions we replaced and also the customer service. I called to get help matching the colors for the new cushions and they went above and beyond to help me. I would absolutely recommend and will definitely be a returning customer.
By Jill S.