Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
469 reviews
Organic catalogueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to the official TrustPilot profile for The Organic Gardening CatalogueThank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.Our thoughtfully curated selection of organic gardening products ensures that every gardener can find what they need to help their gardens flourish. From seeds and plants to gardening tools, we've got everything you need.Shop on our website today Our Special Offers Vegetable Seeds Vegetable Plants Flower Seeds Bulbs Fruit Seed Potatoes Garlic Bulbs Onions & Shallots Join Our Gardening Club
Organic catalogue (organiccatalogue.com) has 469 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
469 approved reviews, newest moderated first
bare root plants arrived in good shape on time. We’ll see how they do this spring/summer.
By William F.
Response from Organic catalogue· Feb 14, 2025
Thank you for your feedback! We're glad your bare root plants arrived in great condition and on time. Wishing you a fantastic spring and summer watching them flourish! 🌱🌞 Louise, Organic Gardening Catalogue
Excellent service and speedy delivery.
By Joyce N.
Response from Organic catalogue· Feb 14, 2025
Thank you for your wonderful feedback! We're delighted you were happy with our service and speedy delivery. Happy gardening! 🌿😊 Louise, Organic Gardening Catalogue
According to the tracking info, my order was with Whistl the very next day. They in turn handed off the seed part of the order to Royal Mail the next day, fine so far, then nothing more until it arrived today, the 13th. That is slow, even for second class. The garlic bulbs arrived very quickly, but rattling around in a too-big box, no padding, so there was plenty of room to accommodate my seed packets. A new order-filling system ifs needed at the very least, and perhaps a better way to ship orders. Unnecessary stress, wondering what had happened, and thinking I was going to have to spend valuable time tracking down the shipment I thought was lost.
By Deb D.
Response from Organic catalogue· Feb 14, 2025
Thank you for your review. Please accept our sincere apologies for the issues have encountered with the delivery of your order. We strive to provide a seamless experience for our customers, and it's disappointing to hear that your order took longer than expected. We appreciate you bringing this to our attention and will use your feedback to improve our shipping procedures. We're also sorry to hear about the packaging issue with your garlic bulbs. We want to ensure all our products arrive in perfect condition. Your feedback regarding the packaging will be shared with our team to review and improve our practices. Kind regards, Hannah The Organic Gardening Catalogue
Much faster delivery than formerly and all accurate.
By V.weir
Response from Organic catalogue· Feb 13, 2025
Thank you for your review! We're pleased to hear that your delivery was much faster and everything arrived accurately. Happy gardening! 🌿😊 Louise, Organic Gardening Catalogue
The order process was easy, the bare root bushes arrived quickly and in very healthy condition with good root stocks. Looking forward to seeing how they bed in and grow.
By Sandra
Response from Organic catalogue· Feb 12, 2025
Thank you for your wonderful review! We're pleased to hear that the ordering process was smooth and that your bare root bushes arrived in great condition. Wishing you a fantastic growing season—happy planting! 🌿😊 Best regards, Louise, The Organic Gardening Catalogue.
Great quality and easy to order
By Mrs H J.
Response from Organic catalogue· Feb 11, 2025
We're thrilled to hear you had a positive experience with our products and ordering process. Your feedback means a lot to us. Kind regards, Hannah The Organic Gardening Catalogue
Easy to order, tracking clear
By Vjw
Response from Organic catalogue· Feb 11, 2025
We appreciate you taking the time to share your positive experience and glad you found the ordering process easy and the tracking clear. Thank you for your great review. Kind regards, Hannah The Organic Gardening Catalogue
I assumed that because I was buying from the organic gardening catalog that all the goods would be organic. How naive of me! I obviously didn’t read the small print . My runner beans were not organic not my potatoes. How sad and depressing. I will definitely not use this company again - hiding unhealthy veg strains within an organic veneer. Not good !!!
By Mr Michael F.
Response from Organic catalogue· Feb 11, 2025
Thank you for your feedback. We do aim to provide clear and accurate information about our products and apologise that the description of the runner beans and potatoes wasn't clear enough for you. We value your feedback and will review our product descriptions to ensure they are as accurate and transparent as possible. Kind regards, Hannah The Organic Gardening Catalogue
