Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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495 reviews
OpusClipSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OpusClip is the #1 AI video editing tool that turns a long video into viral shorts in one click. Trusted by 2M+ creators and 1M+ businesses, including dozens of Fortune 500 companies, OpusClip helps companies grow their social presence and business through viral shorts.OpusClip exhibits human-level performance on various video creation and editing benchmarks. It uses a proprietary hook-identifying model powered by GPT-4 to pick out the most valuable hook from your video, rearrange the content to add context and depth to that hook, and produce a structured, impactful clip that captures your audience's attention.
OpusClip (opus.pro) has 495 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
495 approved reviews, newest moderated first
Almost never works, loading for years and all in all very bad UX.
By Devin Mark S.
Response from OpusClip· Aug 13, 2025
Hello Devin, Since you have last posted here there has been many improvements to the editor loading speed as well as the UX has been overhauled. If you are willing to give us another try please reach out to Ash with a link to this post on our Discord server https://discord.gg/KeqTMXxWZz. We look forward to hearing from you.
Absolute garbage. I'm a professional video editor and videographer and needed to edit some simple clips really quick.... But man I can edit faster than this. You make one little change and it takes 5 minutes to buffer.... Reframing is crap. I use davinci to edit and the built in ai is miles better and it's not even an ai software. Would give 0 stars if there was an option. Whoever made this software is it in for the money only because they DO NOT care about customer experience. They just just hopped on the ai business bandwagon.
By Dakota
Response from OpusClip· Aug 13, 2025
Hello Dakota, We do care about your customer experience and are disappointed that you had a negative first experience. The reframing has been improved and the speed and stability of the editor has increased. We are building our platform with users like you in mind. As a professional video editor and videographer, we would really appreciate hearing more of your feedback. If you would like to give us another chance and have a chat please contact Ash on our Discord server https://discord.gg/KeqTMXxWZz.
ClipAnytihng has been a game changer, and their Scheduler feature that lets you schedule a clip to be posted straight to social media is a huge time saver for me. Tech Support is always on point for me as well!
By KimPossible
Very intransparent pricing based on credits, which makes Opus extremely expensive compared to competitors, but the quality of the videos was below the main competitors in my experience. Never received a response from their support - overall extremely unhappy customer.
By Haris
Response from OpusClip· Aug 19, 2025
Hello Haris, We're sorry that you had a poor experience with contacting our support, and we would like to do whatever we can to make this right. Since your review, we have made a lot of improvements to our platform in terms of quality, and transparency surrounding our pricing model which you can check out here https://www.opus.pro/pricing. If you would like to try OpusClip again and have a chat you can reach out to Ash on our Discord server https://discord.gg/KeqTMXxWZz.
Had a lot of old stream VODs I didn't want to go through/hire an editor, uploaded them to OpusClip and got a bunch of great clips I can use on my socials. Scheduled clips to go out everyday and I don't have to worry about manually uploading
By StarTTV
Phenomenal tool, easy to use and super consistent. Helped me monetize my podcast channel in 45 days
By PodGod
it cuts just terribly so at the end you get really unprofessionally cut video. Of course if you don't edit everything manually, but then why would I need this tool when there are plenty really good editors on the market!
By Beauty and Health / Красота И.
Response from OpusClip· Aug 13, 2025
Hello. There have been many improvements to our clip curation with our newest clipping model ClipAnything, which also allows for prompting the AI to target specific scenes. If you are willing to give us a second chance you can reach out to Ash on our Discord server https://discord.gg/KeqTMXxWZz for a one on one chat and to try out our new model. If you have any issues please reach out to us in Discord or directly to our support team https://www.opus.pro/contact-support.
Useless app. No way to refund. Their dumb AI customer service would make you confuse. You cant remove your credit card once you add it. Completely scam. Cancelling plan need 1 month to execute.
By Smiley W.
Response from OpusClip· Aug 19, 2025
Hello Smiley, We are sorry that you were not able to find value from our platform and had difficulty cancelling your subscription. There have been many improvements to the platform, as well as updated the user subscription management to make it much easier. If you would like to give us another chance you can reach out to Ash on our Discord server https://discord.gg/KeqTMXxWZz to chat and try out the new features.
