Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
373 reviews
desertoutletsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
desertoutlets.com - Online Retailer of Books, Audiobooks, How-To DVDs and More... Fast Friendly Service & FREE Shipping on All Orders.
desertoutlets (desertoutlets.com) has 373 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
373 approved reviews, newest moderated first
I ordered a duplicate set of dvds. i was able to return them with no hassle.
By Kim B.
Response from desertoutlets· Mar 16, 2026
Kim B-G, Thank you for your review. We appreciate you taking the time to share your experience with us and the Trustpilot community and we look forward to serving you again.
Safe packing, timely communication regarding shipment and informed rming when shipped was delivered !
By Rose
Response from desertoutlets· Nov 11, 2025
Rose - Thank you for your review. We appreciate you taking the time to share your experience with us and the Trustpilot community and we look forward to serving you again.
Great people and products! Buy with confidence.
By Hal J. in G.
Response from desertoutlets· Nov 6, 2025
Hal, Thank you for your review. We appreciate you taking the time to share your experience with us and the Trustpilot community and we look forward to serving you again.
Always a good experience with desertoutlets-Delivery is prompt and this time I was surprising gifted Pema Chodon DVD that went so beautifully with the audi-book I ordered-Perfect As You Are by her. I was sooo touched by this sweet gestured with a note of Happy New Year. Thank you to whoever it was that was kind enough to do this. It really filled my heart!
By Ananda
Response from desertoutlets· Jan 27, 2025
Ananda, Thank you for your review. We appreciate you taking the time to share your experience with us and the Trustpilot community and we look forward to serving you again. Also, we are happy to hear that you enjoyed the DVD, thank you again for shopping with us.
I am a quite conservative personality, hence I prefer to create collections of various dvds or something like that. I have a solid one and I structured according to genres of movies and genres of music, but it's still not enough for me. The most part of my collection I ordered from this company as they propose quite conservative prices the same I like =) Moreover, I appreciate their attitude towarda clients. It feels like they also appreciate every client and always are ready to help them in various situations. For example, there was a delay from shipping company and they also helped me to receive my orders in time.
By Otto D.
Response from desertoutlets· Jan 27, 2025
Otto, Thank you for your review. We appreciate you taking the time to share your experience with us and the Trustpilot community and we look forward to serving you again.
Product arrived on time, well packaged, best service I have had in a long time.
By ET
Response from desertoutlets· Nov 20, 2024
ET, Thank you for your review. We appreciate you taking the time to share your experience with us and the Trustpilot community and we look forward to serving you again.
Packaged well for protection of items. Very speedy shipping. Will definitely order again. Thank you!!!!
By Jeanne R.
Response from desertoutlets· Aug 7, 2024
Jeanne, Thank you for your review. We appreciate you taking the time to share your experience with us and the Trustpilot community and we look forward to serving you again.
I contacted desertoutlets after seeing an out of print magazine collection on CD. They promptly responded to my email. I purchased the CD and was surprised to receive it within just a few days. I also received a follow-up email. What made this a great experience was the first class customer service. Thank you!
By Bob B.
Response from desertoutlets· Jul 20, 2024
Bob, Thank you for your review. We appreciate you taking the time to share your experience with us and the Trustpilot community and we look forward to serving you again.
