Higher quality products
As a fellow therapist, I appreciate the higher quality products you offer.
By Tammy P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.
OPTP (optp.com) has 170 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
170 approved reviews, newest moderated first
As a fellow therapist, I appreciate the higher quality products you offer.
By Tammy P.
Shopping itself was fine. However, when I placed the order and selected the default "USPS Priority Mail," I couldn't find an explanation of what that is in terms of potential number of days til delivery. A ballpark figure would have been nice so I could make the best choice between that option and another.
By Kay L.
you gave me a refund when the roller came damaged from Amazon. THank you!! I ordered it directly from you instead. Hope it comes soon. Betsy
By BETSY C.
I am unhappy and I just sent a note to customer service, re: order #2374911. Of the 2 occipital floats that I ordered, One came without the air stopper to close the bladder and it appears used with scratches on the base. The other came without the straw to blow up the bladder. These are Christmas gifts and I need a replacement for the used one ASAP! Also, I need an air straw for the other one. I have ordered quite a few items from you and this has been the worst experience...luckily I opened the plastic bag and inspected the merchandise before I wrapped it for Christmas. It appears that you are closed today as I've tried to call several times. My phone is Mobile-505-321-8480 Home- 505-797-8422.
By Barbara S M.
Product eases my sore tailbone so I may sleep on my back.
By Rodney D.
Always a pleasure to work with OPTP
By Julie J.
The website was great to order what I needed. I found what I wanted right away. thanks
By Rosemary O.
I ordered from you several months ago and received the wrong thing. I got the stretch EZ instead of the stretch out strap, although I did receive the booklet for the stretch out strap!! I haven't used it because I was on vacation for a couple of weeks, then I had Covid. I hate that I have to spend more money to try to get the correct item. Jill DeVore
By Jill D.
Response from OPTP· Oct 4, 2022
Hello Jill, I'm so sorry to hear you received the wrong product. Please call 888.819.0121 or email [email protected] so we can assist you with getting the correct item. Thank you, OPTP