Tried to reset my password you emailed…
Tried to reset my password you emailed me, but it did not work.
By Jim
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.
OPTP (optp.com) has 170 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
170 approved reviews, newest moderated first
Tried to reset my password you emailed me, but it did not work.
By Jim
Product looks promising. We'll see. The email promotion I received listed the product on sale for $39.95, however, when arriving at the check out page, it was listed for $49.95. Not right!
By Richard S.
The OPTP process was very efficient. I will check out other products in the future!
By Mary D.
For this price and paid shipping there should be an estimated date of arrival. Right now I am completely in the dark as to when my order will arrive, and since USPS is not a particularly reliable carrier, I am running a high risk of not receiving the item when I need it.
By Yulia
Very good customer service care, and great products!
By Ellly
I appreciate this company's broad offerings and good products. However, shipping cost was high in my opinion (especially because I only ordered books which could have been mailed at media rate, but I didn't see that option). Therefore so I will only purchase from OPTP again if and when (as was the case today) the total price still makes sense and I can't purchase items any other way for less total cost. I did call with a question, and service was excellent.
By Gail and Scott A.
I have tried multiple times on different days to place an order and every time I complete the payment page it takes me back to the checkout page. I give up. What a terrible website.
By Phani M.
easy to use website, great products and easy to use checkout process
By Aboite Health C.