Quick service
Quick service. I had a problem and it quickly resolved when doing the online chat. It was painless
By Martin Q.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
483 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp
Optiontown (optiontown.com) has 483 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 251 reviews with 5 stars · Clear filters
Quick service. I had a problem and it quickly resolved when doing the online chat. It was painless
By Martin Q.
excellent . Mr jeffery is help me alot to reschdule my flight
By khalid S.
Cust care (roger.williams) was very helpful and gave suggestions to cater to my booking needs with such a short notice of my flight plans. Was able to successfully purchase my tickets thanks to him.
By Jeff
The staff are very helpful and responsive.
By Lucy M.
Victor help us with patience and competence
By taverviaggi
EXCELLENT SERVICE
By xxx
good service
By Mohan L.
Jack Small was very helpful and patient. Thank you.
By Kayelight