Monday, November 9, 2026 · Customer reviews of US businesses
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483 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp
Optiontown (optiontown.com) has 483 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 251 reviews with 5 stars · Clear filters
Thanks to Monica for a last minute flight change due to a positive covid test result - sincerely appreciated. Well done. Mike Fischer
By Mike F.
Response from Optiontown· Jan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Rayan Johnson was very helpful to help me solve all my problems at the last minute before my flights. Very thankful indeed.
By Adel Abu A.
Response from Optiontown· Jan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Thanks to Ryan Johnson. Super and excellent customer service and assistance. He saved my day! Thanks again Ryan. Saed
By SDLM S.
Response from Optiontown· Jan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
thanks to barry evans highly appreciate his help
By Sanjay K.
Response from Optiontown· Jan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Very thankful for your service.
By praveen kumar S.
I really appreciate the response time and the way the customer situation is viewed. Happy to be customer of Option town. Venkatachalam Sekar
By Venkatachalam S.
I am so impressed with the service. The chat box is great, always present and always helpful. Even by email, the reply is prompt and very helpful. I highly recommend this service every time!
By Dahlia
Ryan help very well and great Support,
By Dev S B.
