It has been 09 months since I sent out…
9 months since I sent out all the required documents. When I call customer service they are extremely limited and they tell me they cannot help me I have to send a message to have the management call me for the annuity benefits. They never called me back within the past 09 months I requested a call back more than 15 times and they never called me I filed the supervisor ticket and customer service told me it was approved but still I never get a call back that annuity has not been deposited when I asked for a complaint phone number they gave me an 800 number and the number they gave me when I call there is no one to talk to you cannot leave a message it's just a recording message that loops and does not give you an opportunity to make a complaint. I have never experienced a business or federal government agency that has been so cavalier as OPM. I really believe it's criminal what they are getting away with.
By Glen
