OOTDYReviews of ootdy.com

I have ordered 2 pair of earrings from this company and love both pair. They are huggies, so they are smaller, but stand out. You do forget you have them on! Great quality. I did have trouble with the clasps not working on one pair but I wrote the company and they were quick to reply with instructions on how to adjust the clasps. It was a very simple fix and I am wearing them continuously with no fear of losing them. Beautiful earrings and great company customer service. It does take several weeks to receive them but they are wrapped beautifully and well worth the wait!

Terrible product. Looks so good in pictures but in reality they are very tiny and poor quality. Ordered 2 pair. One pair with the double cross has nothing to keep it your ear. Would not stay in my ear. Now I’m being offered a credit or a refund with all types of fees deducted. Difficult communicating with company. No phone number. Back and forth with emails. I have to return the pair I don’t want but don’t have an address to send to.

I saw the lovely pictures on Instagram, and thought I would give this company a chance. After 3 weeks of absolutely NO tracking, I have written them several times. The email responses are very wordy, and never really say much except for 20 different ways to apologize. They keep blaming the "carrier". I have asked if this is coming from China, and they continue to dodge the question. It's like nailing Jello to the wall with these guys. Don't waste your time.

Love both pairs of earrings. I put the first pair on. And kept them on day and night until I got the second pair! Their service was great and helpful with my order. Will definitely order again!

The earrings I ordered were out of stock and I had to wait a little while for them. But the customer support people were so helpful and kind! They even sent me a bonus gift with my order, which I love. I also LOVE the earrings! They're very well made and are simply lovely. I'll wear them a lot. Thank you for your help with my order. I'll definitely be back!

OOTDY is love from the first pair of earrings! I now own a few pieces of OOTDY jewelry and love each piece. I was wearing my necklaces and earrings for sometime now and have not noticed any change in color, I do remove jewelry when taking shower or going to the beach so can not say how it acts when in contact with water for a long time but I do not remove rings when washing my hands and rings still look brand new. I love all the delicate designs and everything simply matches my taste. I have also purchased a few pieces for my lady friends and it makes me very happy to see them wearing OOTDY earrings or necklaces I got them. I also would like to mentioned that support team is always there in case you have questions re your order / delivery. They reply within hours. Definitely a 5 start quality and I will be coming back for more.

I was so happy with this company! I actually had a problem with my order (ordered 3 items and only received one in the mail). I contacted customer service, but thought for sure I was going to be out my money. They were extremely apologetic and offered to still fulfill my order or gave my the option to refund money. I was truly impressed with the customer service and love the jewelry I received! Highly recommend!

One of the items I ordered was backlogged. My customer service rep, Ella was kind, professional and kept me informed every step of the way. It took some time but this morning I open my door to find them on my porch. They are beautiful & I put them on while wearing my robe & slippers. Totally chic. I will be purchasing more items from OOTDY.!!