The website is easy to use
The website is easy to use, the process is fast, and customer service got me a receipt quickly when I asked for one. I'll use Onward Ticket again.
By CS
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
583 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide verifiable flight reservation for visa application process.
Onward Ticket (onwardticket.com) has 583 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
583 approved reviews, newest moderated first
The website is easy to use, the process is fast, and customer service got me a receipt quickly when I asked for one. I'll use Onward Ticket again.
By CS
So far, so good. Fast and Excellent customer service. However, true test will be when weather or not the Airline let me board and fly out.
By James
Very responsive, great service.
By Adrienne H.
It was my mistake! Despite my own error in booking my flight too early, the support team was absolutely outstanding! Their quick response and willingness to help me set up a new reservation (including a refund for my mistake) turned a potentially stressful situation into a breeze. Highly recommend!
By YURI D.
I had bought a ticket with another company and after 3 hours trying to get in contact, i decide to use this company. It is 16 dollars op and the other company 10 dollars. Now I have received my ticket in one minute. Such a relief
By donna de J.
Very user friendly - easy to book and great to have this option especially visiting a country like Thailand for 3 months. I accidentally booked too early and the customer service was great it getting this sorted :)
By Nathy D.
Love the support. Honey from Onwardticket replied to my enquiry shortly after submission with a solution to my problem. Issue resolved in a few minutes afterwards. Thank you so much team you’re the best.
By Maureen P.
Good service and excellent support
By Aydan H.