Great service
Great service! Very fast and professional I highly recommend 🫡
By Lucas I.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
583 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide verifiable flight reservation for visa application process.
Onward Ticket (onwardticket.com) has 583 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
583 approved reviews, newest moderated first
Great service! Very fast and professional I highly recommend 🫡
By Lucas I.
Booked a ticket, but I unfortunately made a small mistake in one of the names of the passengers. Filled in the contact form, after less than 5 minutes I got a reply and I was able to change the name easily. Great service, thanks Mélodie!
By Daniel P.
I needed a receipt for my order and the customer service sent it to me within a minute. Really responsive and helpful :)
By Helen
Booked a flight from Cancun to Toronto. They gave me a ticket with a layover in Germany, which doesn't seem plausible. After I texted them about the issue, they confirmed to refund me. Unfortunately, I haven't received any refund until now (over one month later).
By Sophie D.
Response from Onward Ticket· May 16, 2025
Hi, We have no record of you as a customer. If you have any relevant booking details, please contact our support team. Best regards, OnwardTicket Team
Booked a ticket from Bogotá to Quito and ended up with a flight that went via Houston, Texas!! I reached out immediately saying that flight didn't seem very believable so they rectified it immediately! Entry to Colombia successful, no dramas.
By Sharon
These guys are so good and fast with their customer service it's mad!
By Ville M.
It’s a great and easygoing
By Naveed Ahmad S.
very good customer service
By stevie V.