Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
Karin was so friendly and helpful this morning. The support was quick, clear and intuitive. So appreciate this standard of customer service. Thank you!
By Nadia G.
Response from Ontraport· Feb 11, 2022
Thanks for saying so, Nadia. Glad to have you on board with OP. :)
Many thanks for the help on the urgent automation and with the buildout. Much appreciated.
By Tony
Response from Ontraport· Feb 11, 2022
Anytime, Tony! Glad you got the support you needed.
I have used Ontraport's support chat many times and the representatives are consistently helpful and kind. I appreciate their time as I relay sometimes complicated questions and issues. Although my questions are usually answered within the chat time, there have been times when more review and research is necessary and they always get back to me as quickly as possible with the findings and next steps and/or resolutions. I am so appreciative of their kindness and assistance.
By Susan H.
Response from Ontraport· Feb 11, 2022
We're always happy to help, Susan! Hearing that you've consistently had a positive experience is like music to our ears. Thanks for sharing and for being part of the OP club. :)
They were always able to help me with every inquiry that I have regarding the functionalities of the platform
By Gerald
Response from Ontraport· Feb 11, 2022
Love it! Thanks for the 5 stars, Gerald.
Great customer support! LIVE Chat is really LIVE Chat and not a bot with canned answers. I learned a new trick and got the help I need in less than 15-mins.
By Kim S.
Response from Ontraport· Feb 11, 2022
Glad to hear you had a smooth experience with our chat/support team. Thanks for sharing. :)
Amazing support! Really responsive and helpful. They even help us with custom work needed on our pages.
By Alexandra D.
Response from Ontraport· Feb 11, 2022
Happy to hear it, Alexandra. Thanks for taking the time to leave your feedback!
I sent my first automation today! There were a couple tricky things that kept me stuck until I went back and forth in the live chat with the support team. They were able to resolve my issues and teach me what was off so that I can do it on my own next time. Thanks team!
By Erica Q.
Response from Ontraport· Feb 11, 2022
Congrats on launching your first automation! Can't wait to see everything you accomplish with the app. Thanks for sharing, Erica.
I am new to Ontraport and am also self-taught. I have limited experience building websites, funnels, marketing pages, etc. That said, the team at Ontraport has been incredibly helpful with everything, and I will stress EVERYTHING, I have asked of them. I could not be happier with the service and help I have received.
By B R.
Response from Ontraport· Feb 11, 2022
We're very pleased to hear you've gotten the support you need. Thanks for the five stars. :)
