Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
Saif was super helpful in helping me with my invoice issue. He explained where the issue came from and what possible solution that would help.
By WBH
Response from Ontraport· Mar 31, 2021
Glad Saif was able to help you get your issue resolved! Thanks for the feedback!
Ontraport is pretty intuitive and awesome to use. It has a learning curve but their live chat support are always awesome and quick to respond, suggest solutions and guide through any troubleshooting.
By Andres B.
Response from Ontraport· Mar 26, 2021
Thanks for sharing your experience with the app and our team, Andres!
I continue to be blown away by the expertise and professionalism of all associates at Ontraport. It's why I am OK giving them a sizable monthly retainer each month to run and operate my backend. Even if I don't get my initial concerns addressed (because I don't always have all the moving parts connected), I am directed on how I can get my problem solved with the missing steps/pieces provided by your team. So grateful to you all!
By Maeve H.
Response from Ontraport· Mar 24, 2021
Hi Maeve! We get it, technology can be tricky, but our team is always here to help. 😎 Thanks for for the five stars!
Ontraport has the best live chat customer service I've ever experienced. Nearly every person there is super knowledgeable, gives you resources and solutions and even screencasts and videos to walk you through it and does it super fast. I love ontraport and recommend it all the time. I worked with Rochelle today on an issue with a somewhat obscure integration and she helped me with solutions super fast. Thank you ontraport for being such a 5 star company all around.
By Jennifer R.
Response from Ontraport· Mar 24, 2021
Hi Jennifer. Integrations can be tricky, but we're happy to hear Rochelle was able to help. Thanks so much for your recommendations and for sharing your feedback with us !
I hit the ground running (and seemingly on fire) when joined a team that was preparing for a launch and using this service. I was completely unfamiliar with it, but I quickly learned that I can always count on Ontraport support to send me in the right direction -- but today Saif went above and beyond. He helped me in chat several times today during a stressful launch. By answering my questions quickly and thoughtfully, sending (and then re-recording and resending) video walkthroughs so that I can reference / create usable SOPs, and actually using context from my situation rather than simply answering the question, Saif got me up and running, eased the stress and caught potential catastrophes before they happened. The best. Can't thank you enough.
By K M.
Response from Ontraport· Mar 24, 2021
We totally understand how stressful launches can be, especially on a platform you're not quite familiar with! So happy to hear Saif was able to ease the stress of such. Thanks for taking the time to leave this awesome review!
A great platform with great support ! Solved my problem in a few minutes
By Dominic S.
Response from Ontraport· Mar 24, 2021
Love to hear it Dominic! Thanks for your feedback. 🙂
Whitney helped me with precise diagnoses and explanations. In a matter of minutes, I could adjust my campaign and make it run. All Whitney's comments were kind and warm. Thanks, Whitney
By Willy V.
Response from Ontraport· Mar 24, 2021
Hey Willy! Glad to hear you got the assistance you needed to get your campaigns running smoothly. We'll pass your positive message along to Whitney. :)
Saif was great!
By Tim S.
Response from Ontraport· Mar 24, 2021
Yay! Thanks for the five stars Tim!
