Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
326 approved reviews, newest moderated first
The quality and responsiveness of Ontraport support is second to none. Even when I am not clear about what I am asking, the reps always show patience and stick with me until my issue is resolved.
By Felicia G.
Response from Ontraport· Apr 21, 2021
Glad to hear you've had positive experiences, Felicia. Thanks for the 5 stars!
Muy agradecida con el servicio que me proporcionaron, tenía un problema con una página de pedido y el asesor Waytt me ayudó de manera increíble, siempre estuvo comprometido a resolver mi problema y tuvo mucha paciencia, ya puedo usarla sin problema, muchas muchas gracias! <3
By Valeria B.
Response from Ontraport· Apr 21, 2021
Thanks Valeria!
Rachelle is a RAY OF SUNSHINE! Super approachable helper and teacher. I'm a better and more committed ontraport user because of of customer service magicians like her.
By Sandra Clark J.
Response from Ontraport· Apr 16, 2021
"Customer service magicians" -- we love that! Thanks for the review Sandra!
I'm new to Ontraport, having used Infusionsoft, Drip and Clickfunnels for years. Ontraport is so different, but yet, when I asked from chat how to do this or that, I got quick replies that showed the simplicity of this platform :) It's going to be a great long-term cooperation with them! And their support, such friendly people whom I haven't seen in support teams around the world for a long time. Well done!
By Aiki
Response from Ontraport· Apr 8, 2021
So happy you've had a great onboarding experience with us, Aiki. Can't wait to see everything you accomplish with the app. Thanks for the 5 stars. 🙂
I have been very happy with ontraport and its support. They are a complete solution for everything. They can build your campaigns and even help you achieve your goals. I am in love with them.
By Nasir
Response from Ontraport· Apr 8, 2021
We love you too Nasir!!
I love how I can always go to their support team and get the help I need! They're always so friendly and kind, patient as they deal with my questions, and knowledgeable with their answers. I feel like I can fearlessly work in Ontraport because I have such good backup.
By Kendyl A.
Response from Ontraport· Apr 8, 2021
Love it! Feeling fearless with your software is what we're all about! Thanks for the review Kendyl!
There are so many things you can do with Ontraport and if you don't know how to do something, the support team there is awesome. They are happy to make quick tutorial videos and that speeds up the learning process as well as getting things in place without too much overwhelm and frustration.
By IAWP
Response from Ontraport· Mar 31, 2021
We understand it's bittersweet having so many tools available, that's why our support team is equipped to do what they do! Thanks for the feedback. 😇
Support is extremely helpful in figuring out the capabilities of the platform.
By Maggie M.
Response from Ontraport· Mar 31, 2021
Nice! Thanks for the 5 stars Maggie!
