I have been using OnPay for 6 months
I have been using OnPay for 6 months. They are easy to use AND available when we have questions.
By Vicki
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
312 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Best Value," and named "Best Payroll Software for Small Businesses" by the experts at Business.com. Pay employees in minutes, automate taxes, track time and attendance, and sync payroll to QuickBooks or Xero instantly. Starting at just $49 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.
OnPay | Payroll + HR (onpay.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
312 approved reviews, newest moderated first
I have been using OnPay for 6 months. They are easy to use AND available when we have questions.
By Vicki
Onpay customer service people are readily available, polite, and knowledgable. They're a breath of fresh air after a nightmare 9 months with another company. Thanks, Onpay!
By Margaret
Service is always great!
By Carla
No one is perfect, but the staff at OnPay comes close. They are very responsive.
By Patricia A.
Everything went well. Excellent company to work with.
By Bruce B.
The best customer service!
By Steven
Has the features we need. You could make the titles of reports, etc. a little more user-friendly.
By Dale
Great company - Great Prices - Great Customer Assistance _ great report products
By Jeffrey