COVID-19 Shut Down
Onpay had quick and correct answers to my Covid19 shut down for payroll. Online payroll for the partial months and time not working due to Covid19 was made easy through Onpay!
By Robert
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
312 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Growing businesses love OnPay for its flexible payroll and HR. It gets top customer ratings from Trustpilot, it’s PCMag's "Best Value," and named "Best Payroll Software for Small Businesses" by the experts at Business.com. Pay employees in minutes, automate taxes, track time and attendance, and sync payroll to QuickBooks or Xero instantly. Starting at just $49 plus $6 per person each month for payroll, a full set of HR tools, and the option to add benefits in all 50 states — the best value among premium payroll providers.
OnPay | Payroll + HR (onpay.com) has 312 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
312 approved reviews, newest moderated first
Onpay had quick and correct answers to my Covid19 shut down for payroll. Online payroll for the partial months and time not working due to Covid19 was made easy through Onpay!
By Robert
All worked smoothly.
By Mike
We are a six-month OnPay client and are happy with our decision. The most straightforward and user-friendly small business payroll/benefits platform we have used and we have worked with a few of them: (ADP, AmCheck, Paychex, QuickBooks, Wells Fargo, etc.). The helpdesk is timely and efficient and available by chat or phone.
By PD
I have been using OnPay for 5 years and have been extremely happy, great customer service, great software, easy to use, great price
By Susan
Overall fantastic product Everything from onboarding new payroll clients, adding new employees to the day-to-day processing has been seamless. Support is quick to respond and resolve issues, software is transparent and easy to use. Thank you from an accountant who doesn't usually enjoy payroll
By MCarver
Nice customer service
By Himanshu
Ease of use and excellent customer service sets OnPay on top for small business payroll service.
By Bradley R.
Easy way to have your payroll done right and have peace of mind. Anytime I have questions their customer service is there to help.
By Vicki