Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
46 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Only Natural Pet offers natural pet supplies for dogs and cats. Natural Pet Food, Flea Remedies, Dog Supplements & Homeopathic Remedies as well as articles & information on holistic pet health care.
Only Natural Pet (onlynaturalpet.com) has 46 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
Showing 9 reviews with 5 stars · Clear filters
I dont know what all these negative reviewers experienced but I got rapid and excellent customer service with this company and good customer service is getting harder and harder to find.
By AJ
We've been using them for 9 years with our 10-year-old pomeranian, she loves only natural pet, dry food. I don't know why there's so many bad reviews. It's great food.It hasn't been recalled, and it's affordable
By Valued Customer S.
I was looking for cat food. wanted to see if I there were coupons as I’m on a budget. I managed to find Only natural pet. I checked Trust pilot to see the reviews saw there were some problems but decided to place an order anyway because I had 35% the 1st subscribe order. I bought the Nulo canned duck food and taste of the wild turkey dry food. I was surprised the order came quickly and glad there were no problems. So yes, they are real and for me they did come through. i’m always looking for a way to save and that’s what led me to do a search.
By Lori
Hello, I am sorry to hear about problems but I am so glad to have found this company several yrs ago. I use a grain free dry dog food, shrooms, flea tick collars, shampoo, and barrier bites. I have been buying the grain free chicken powerfood for several years and my dog has had no troubles and the price and subscription service have been helpful for me. I was frustrated when I was not informed of product being out of stock and had to look elsewhere but just recently received notification of my favorite food back in stock. I also find it valuable knowing this company has not received any recalls-that I could find. Happy repeat customer. Thank you,
By Michelle
This company has great customer service, but I'll admit it is hard to find their phone number. Chat and email did not work (never received the password reset email) so phone number was critical in getting my issue resolved. Finally found it at the bottom of an email.
By A D W.
Our elderly dog Chico, hes a full bred Pocket Pit , started having joint issues , losing muscle , he can barely walk. Ever since we have been giving him the Hemp chews he looks and seems so much better and happier ! Thank You !
By amanda M.
Excellent product choices, super fast shipping and a very knowledgeable customer service team.
By Kersti L.
Excellent Quality and Always Prompt Friendly Customer Support.
By Shelly S.
