Works just as perfect tv stand for our needs.
Works just as well wanted it to.
By John F.
Response from ONKRON· Jun 4, 2025
Hi John, we are very glad to hear that our stand suits you needs! Best regards, Onkron Team.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
322 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ONKRON over the years has become a true expert in producing high quality products for TVs, computer monitors and digital panels. We chose a unique strategy for our brand – Mass Premium, a combination of unsurpassed quality and adequate price.When we create ONKRON products we rely on many years of experience. Our experts know every aspect of design, production and pricing. We know how to make our customers come back to us again and again!We produce and supply our products to North America, European countries, Great Britain, etc. Thus, we not only confirm our presence in the international market, but also make products that meet the highest standards of international quality.
ONKRON (onkron.us) has 322 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
322 approved reviews, newest moderated first
Works just as well wanted it to.
By John F.
Response from ONKRON· Jun 4, 2025
Hi John, we are very glad to hear that our stand suits you needs! Best regards, Onkron Team.
Quick fast and easy to put together. Most importantly it's sturdy.
By Jimmy W.
Response from ONKRON· May 21, 2025
Hi Jimmy, thank you so much for the review! We are glad you like our product and are happy with it. Best regards, Onkron Team.
I am yet to receive a call back from the customer service team!!!Pathetic customer service
By Daniel G.
Response from ONKRON· May 19, 2025
Hello Daniel, our customer service works Mon - Fri 8:00 - 17:00 Please call us during working hours, or email us anytime and we will help you with your needs or questions. You can give us your phone number, so we can call you back as well. Thank you for understanding, Onkron Team.
Not satisfied with the customer service!!They had no knowledge about their own products. Unable to resolve my rewards issue.
By Thomas H.
Response from ONKRON· May 19, 2025
Hello Thomas, we are very sad, that you had that experience with the customer service. All our agents try to be as knowledgeable as possible, but some questions need to be directed to the technical team, and we try to give the answer back as soon as possible. We do not have any reward system, if you got a message about it, please check it out as spam. Best regards, Onkron Team.
The quality of the TV bought was amazing!!The resolution was amazing
By Trent B.
Highly recommendable for people who are looking to purchase computer appliances!!
By Cole P.
Response from ONKRON· Apr 30, 2025
Dear Cole, we are very happy you liked our product and would recommend them to others! It means a lot to us! Best regards, Onkron Team.
Overall, the TV cart is high quality, heavy duty, and smooth rolling. The assembly instructions for the most part were very good. There were a couple issues that if corrected would make it flawless. Page 10 of the instruction manual shows the wrong sized allen key to use. Page 15 shows L and R labels on the uprights. If you look at the cart from the front, these are reversed. It caused me a re-do of some steps. On page 16, the screws for the shelf should easily be 1/4" to 1/2" longer. It would greatly simplify the assembly. Everything else was great.
By Steven F.
Response from ONKRON· Apr 28, 2025
Dear Steven, Thank you for your feedback. We will consider your comments while working on the improvement of our products in the future. Hope to see you among our customers again. Best regards, Onkron team.
Their customer service team has made promises to return phone calls, yet rarely do! Yesterday, after my 3rd call, and promised tracking information, no phone call! This has been frustrating for our client, and embarrassing for us, trying to explain the poor communication. We need a vendor that is more reliable with our replacement parts orders.
By STEVE S.
Response from ONKRON· Apr 21, 2025
Dear Steve Silver, as we said before, we understand your frustration, but as it was a custom spare part order we needed time to prepare it for shipping. We did everything we could to ensure the fastest resolution for the problem, as well as the refund of delivery. We always answered the phone within working hours, and tried to give you feedback and needed information as quick as possible, but as told before, we have a lot of parts in the process of sending you the spare parts. If we can do anything else for you - let us know. Best regards, Onkron Team.