I love my watch
I love my watch. Very beautiful piece as advertised. Great service they even FaceTimed me to provide assistance. Definitely will purchase from them again
By latresha B.
Response from Omi Jewelry· Oct 30, 2020
Thank you!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
544 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OMI Jewelry is your trusted source for luxury watches and beautiful custom jewelry. Brands include Rolex, AP, Patek, Hublot, Breitling, Cartier and Chanel.
Omi Jewelry (omijewelry.com) has 544 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
544 approved reviews, newest moderated first
I love my watch. Very beautiful piece as advertised. Great service they even FaceTimed me to provide assistance. Definitely will purchase from them again
By latresha B.
Response from Omi Jewelry· Oct 30, 2020
Thank you!
10/10 Watch! Walter was an awesome help! Will be shopping again!
By Baby B.
Response from Omi Jewelry· Oct 30, 2020
Thank you!
Excellent fast customer service
By Renay G.
Response from Omi Jewelry· Oct 23, 2020
Thank you.
Easy return and very professional.
By bao L.
Response from Omi Jewelry· Oct 22, 2020
Thank you.
Good communication, the watch arrived in 7 - 10 days, it has kept perfect time and is a very pretty time piece. It looks new, but Rolex's do maintain their value decades later. Happy.....thank you.
By Joyce D.
Response from Omi Jewelry· Oct 22, 2020
Thank you for great review.
Beautiful selections, bang for your buck and excellent customer service (not to mention the watch came with an Appraisal paperwork). When I received my Rolex, unfortunately, the 2nd hand wasn’t working. Right away, I texted Walter and guess what? He FaceTimed me! That reassuring feeling that there is an actual person on the other end who will take care of it is beyond wonderful. So yes, watch was sent back to NY and delivered back here in the West Coast within a week!
By Cherry
Response from Omi Jewelry· Oct 22, 2020
Thank you for amazing review.
The watch is lovely, and I especially appreciate the accompanying appraisal. The company was very responsive to my emails and followed through as promised.
By C.H.
Response from Omi Jewelry· Oct 22, 2020
Thank you.
You Guys are awesome
By Kemar L.
Response from Omi Jewelry· Oct 22, 2020
Thank you.