Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
565 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The ultimate joint health and mobility support supplement. OmegaXL goes beyond standard omega-3 supplements that mainly contain just EPA and DHA. It is a concentrated source of green-lipped mussel oil packed with a powerful combination of healthy fatty acids and lipid mediators. Backed by over 40 years of clinical research, this high-potency blend promotes joint, muscle, immune and respiratory health.
OmegaXL (omegaxl.com) has 565 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
565 approved reviews, newest moderated first
I was assisted in a timely manner and everything I needed done was done
By shawn F.
Response from OmegaXL· Jul 22, 2025
Hi Shawn, thank you for sharing your experience with us. It is always our pleasure to assist you!
Just try and cancel once they get your card number. These people are frauds.
By Rick P.
Response from OmegaXL· Jul 21, 2025
Hi Rick. Thank you for reaching out and bringing this to our attention. We take concerns like this seriously and would love the opportunity to make things right. If you could please share more details about what happened, we'll look into this and ensure your issue is properly resolved. Please contact us at [email protected]. We look forward to helping you. Thank you!
great customer service
By victor S.
Response from OmegaXL· Jul 21, 2025
Hi Victor. It is always our pleasure to assist you. Thank you!
Thanks for your help ! I appreciate it
By Valery G.
Response from OmegaXL· Jul 21, 2025
Hi Valery. It is always our pleasure to assist you. Thank you!
The representative that helped me was very courteous and answered all my questions. My order change was done in a timely manner.
By Debra A.
Response from OmegaXL· Jul 18, 2025
Hi Debra. Thank you for sharing your feedback. It is greatly appreciated. It is always our pleasure to assist you. Thank you!
I fell for the promotion of this product! OmegaXL DID NOT WORK FOR ME! and is described by it's maker as " a proprietary blend" of things available elsewhere at a significantly cheaper price. After the "come on"price of $39, you will automatically receive your next bottle in 21 days with $76.93 charged to your credit card and so on every 21 days. No one answers the "customer support #, so you can't cancel the product. (this is done, in my opinion on purpose) I found that if write "refused" on an unopened package and give it to the US Post Office it will be returned to the OmegaXL manufacturer and future OmegaXL delivery's will be cancelled. BUT, THE MONEY THEY CHARGED TO YOUR CREDIT CARD WILL NOT BE REFUNDED. I am still waiting after 30 + days NO refund. Very deceitful company! Please don"t consider buying this product!
By Bruce W.
Response from OmegaXL· Jul 18, 2025
Hi Bruce. Thank you for reaching out and sharing your experience. We're truly sorry to hear that the product did not meet your expectations and that you've had difficulty with the billing and cancellation process. We understand how frustrating it can be to feel misled by a promotion or to encounter challenges when trying to contact customer support. Your feedback is incredibly valuable, and we take concerns like yours seriously. While OmegaXL is marketed as a proprietary blend, we recognize that transparency and customer satisfaction are essential. We'd like to help resolve this issue for you. Please reach out to us at [email protected]. Once we have this information, we’ll do our best to assist with your refund request and ensure no further charges are made. Thanks!
Was able to change shipping date and person was very helpful
By Maida J.
Response from OmegaXL· Jul 16, 2025
Hi Maida. Thank you for sharing your feedback. It is greatly appreciated. It is always our pleasure to assist you. Thank you!
Little effect. After a few months, called to cancel, was pummeled with stupid questions as to why I wanted to cancel. He stated he cancelled my subscription today and when I asked for an email verification, he hung-up on me. Total BS CUSTOMER SERVICE.
By LS
Response from OmegaXL· Jul 16, 2025
Hi LS. Thank you for reaching out and sharing your experience. We’re truly sorry to hear about the frustration you encountered while trying to cancel your subscription. This is not the level of service we aim to provide. Your feedback is incredibly important to us, and we want to assure you that we’re taking this seriously. We would love to hear more from you regarding your experience and investigate what transpired. Please contact us at [email protected]. Thank you.
