Never got product when ordered
Never got product when ordered, thankfully Amazon got involved. DO NOT USE
By camille C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
37 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Officecrave is listed under Office Space & Supplies.
Officecrave (officecrave.com) has 37 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
37 approved reviews, newest moderated first
Never got product when ordered, thankfully Amazon got involved. DO NOT USE
By camille C.
We ordered mop heads on Amazon and they were shipped by Officecrave. The description was wrong and we paid double what we would have normally paid. Called Customer Service and they were rude and not helpful at all. Do not order from these liars.
By David
april 2024 order They sent a different product/ ordered Genuine joe paper towels 2 case..Received cheaper Boardwalk brand barely useable..Cust service makes it difficult and acts as if we are the problem. total B.S. they make it difficult so you give up on your return.BEWARE....
By slm
Customer service is slow in responding and resolving my shipment issue. I will never use them again. BEWARE
By Mike C.
ordered a specific brand and size of paper towels but they gave us a completely different brand and a smaller size and the paper towels were the thinnest paper towels i've ever used. will not order from them again.
By Elisa S.
I ordered a Canon printer and it was at my doorstep in two days. The price was $20 cheaper than the next closest. My experience was A+ and I wouldn't hesitate to use again.
By David T.
I should of read the comments before I ordered. The multifold paper towels I ordered were great however, Office Crave does not add the total charged amount until the very end. Charged me an extra 16 bucks for shipping. When I FINALLY received the order a week after original delivery date. I called to cancel the order bc I was getting mixed messages about tracking. I spoke with Cathy (who was VERY unprofessional and hung the phone up). I called back to speak with her Supervisor and Lani stated that Supervisor Shelly was not going to call me back. I asked for Lanis Supervisor and she said that it was Shelly. So when I asked to speak to Shellys supervisor, Lani said she did not have one and that she owned the company. Leaving me to speak to no one. Their customer service is awful and would not recommend them to anyone! I will not be doing any business with them again.
By Customer
Is interesting that most of the reviews on Officecrave are either 5 star or 1 star, and most of the 5 star reviews sound like they have been posted by Officecrave ( a bit too much sales-speak). Haven't ordered from this company and won't be after reading the reviews.
By Jeff B.