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Quick, easy and helpful.
By Tristan H.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
262 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
Octopus Energy US (octopusenergy.com) has 262 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
262 approved reviews, newest moderated first
Quick, easy and helpful.
By Tristan H.
I have spent the last 10+ years renewing contracts with electric companies for both residential and commercial properties. Today was the first day I can say that I had a pleasant and effective day with a salesperson - Kevin with Octopus Energy. Customer service makes a HUGE difference!
By Aaron
Deavonte' was professional, patient and efficient. Thank you
By Mike
Clarissa was great, she help me sign up for service easily and answered all my questions.
By Jordan
Kevin was knowledgeable and great to work with. Made renewal easy.
By David P.
Kevin was great. Very helpful. He was very knowledgeable about the rates and services. Easy to talk to and friendly. Made me feel comfortable with my decision to go with Octopus Energy in addition to the lowest rate. Thank you!
By Scott W.
Kevin was a pleasure to work with today, he made my new account set up seamless and easy. I had called another power company and they were droning on and on and I just couldn’t see where it was a good fit for me. Kevin really helped me understand the benefits and helped me realize I was making the right choice going with Octopus.
By melissa F.
Kevin is good and very helpful
By Fauzi