Revel was great in helping with all my…
Revel was great in helping with all my requests and renewing me as a customer for another a year. Great customer service as always with my experience in contacting Octopus Energy.
By Adam W.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
262 reviews
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We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
Octopus Energy US (octopusenergy.com) has 262 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
262 approved reviews, newest moderated first
Revel was great in helping with all my requests and renewing me as a customer for another a year. Great customer service as always with my experience in contacting Octopus Energy.
By Adam W.
Lizzeth, wow what an amazing customer experience! So patient, succinct and helpful with all my questions. Thank you so much!
By Customer
Deavonte help me work through facts regarding staying or going, and we decided on staying with a different plan.
By Robert
Kevin was one of the most professional people I have ever had the pleasure of speaking with.He listened to what I had to say, gave me just what I needed to fit my families need. If all your employees are as courteous as him I would recommend him to anyone who would listen to me.Never have I had this kind of service over the phone and I am in my sixties
By Sandi
Deavonte Was very nice and helpful and knowledgeable! I really appreciate it Deavonte
By Mohammad A.
Ms. Thuy made the process of renewing services easy! She was very knowledgeable, professional, informative, and courteous.
By Dr
Deavonte was able to resolve my issue easily and quickly, and they were very nice!
By Breeana R.
My question was answered promptly and courteously. Good customer service!
By Angela