Yina was incredible
Yina was incredible! She was able to quickly understand my issue and helped me understand how to fix it within 30 minutes, everything is working as intended now!
By Jake M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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98 reviews
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Web Scraping Tool & Web Crawlers for Data Extraction without coding ·Cloud-Based Web Crawling ·Data As A Service
Octoparse (octoparse.com) has 98 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
98 approved reviews, newest moderated first
Yina was incredible! She was able to quickly understand my issue and helped me understand how to fix it within 30 minutes, everything is working as intended now!
By Jake M.
Octoparse gets the job done. They are very responsive, and understand my requirements. They have always provided specific specific guidance to solve my problems with tasks I've created ... for example, "please try to switch the IP pool to US for these tasks", accompanied by a marked up graphic that showed me exactly what to do.
By Joe R.
Excellent platform for collecting public data quickly. Yina and team very helpful with configuring tasks. Thank you
By Sam
good application and support is very well
By erhan B.
Octoparse is a powerful and user-friendly web scraping platform that makes collecting data much easier, even for beginners. The features are flexible and well-designed, but what really impressed me was the customer support. Yina was incredibly helpful, patient, and understanding, and made the entire experience smooth and positive. I highly recommend Octoparse to anyone looking for a reliable data extraction solution.
By Soulafa H.
Herramienta eficaz y sencilla
By Elisa
Octoparse has helped a lot with my course project. The templates in it are really helpful, they are easy to use even for first users.
By haowen T.
Horrible service and difficult to cancel the trial period, no confirmation of cancellation, reminder emails for subscription renewal. For this reason alone I cannot recommend Octoparse.
By Frank