Love working with Octoparse
Love working with Octoparse, they're always super helpful and the platform works great!
By Chris
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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98 reviews
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Web Scraping Tool & Web Crawlers for Data Extraction without coding ·Cloud-Based Web Crawling ·Data As A Service
Octoparse (octoparse.com) has 98 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
98 approved reviews, newest moderated first
Love working with Octoparse, they're always super helpful and the platform works great!
By Chris
I have used this product for about a month. Overall, it is very helpful for supporting the web scraping tasks needed for my research. The most valuable feature is that there is always someone available to help answer specific questions and solve problems. I would definitely recommend this product!
By 莉
I discovered Octoparse while looking for a better way to scrape large amounts of web data. After trying manual methods and basic tools, Octoparse stood out as the most powerful and time-saving option. It’s accurate, flexible, and easy to use, even for small or personal projects. The support team was also incredibly responsive. Special thanks to Alexis for quickly solving an issue that saved me hours. I wish I’d found this tool years ago and I’m now planning to use it for more projects.
By luca L.
Perte de temps et arnaque, j'ai passé plusieurs heures à scraper en utilisant un modèle alors qu'il est bien écrit en toutes lettres que c'est un modèle gratuit et après avoir laissé scrapper pendant 6 heures et ayant rendu mon ordi inutilisable pendant ce temps-là. On me demande de payer à la fin pour exporter les données. Dites-l'avant que c'est payant et non pas "sans frais" !!!
By clara
Useless. Nothing is free without signing up and adding in your card details. I expected to be able to test one download to make sure it gave me what I wanted, but you don't even get that. Ironically leaving a review here given it's a screen scraping tool that has a Trustpilot template.
By KirstyMC
I tested Octoparse briefly for a small project. The tool itself worked well. I hope to use it again in the near future. Also, when I had a billing concern after the trial period, support was very responsive and worked with me to resolve it quickly. I appreciate the help from their team. Gill T
By Powell Gill T.
The Octoparse team has always been responsive! From the chatbot when I start to bring up my issue, up to the agent Yina who is always willing to guide me step by step in addressing my task concerns. As a newbie in data scraping, I find their Help Center to be relevant and practical to use.
By Gen
Octoparse was a big help for my university assignment. The free trial gave me enough access to build and run a scraper successfully and export the results for analysis. I especially liked the visual workflow, the ability to select elements on the page, handle pagination, and structure the extracted data cleanly. Exporting the data was straightforward and made it easy to complete our deliverables. There is a learning curve at the start, but once you understand the steps, it’s a capable tool for web data extraction. Overall, a solid experience and I’d recommend it for students and beginners who need a no-code way to scrape data.
By Ruel Jr D.