Excelente excelente
Excelente excelente
By Maylin
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
204 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NOW Insurance, we don’t just simplify insurance, we elevate the experience!We believe getting insurance shouldn’t be complicated. At NOW Insurance, we deliver a faster, more refined way for healthcare professionals and small businesses to get the coverage they need, without the friction.NOW Insurance is a modern, technology-driven insurance platform redefining how professionals access coverage. We specialize in professional and general liability insurance for healthcare providers, staffing agencies, and growing businesses that expect more from their insurance partner.Our platform is designed for speed and precision, delivering accurate quotes in minutes while eliminating the complexity of traditional processes. Behind that technology is a dedicated team focused on providing responsive, high-quality support at every step.Our approach to customer experience has earned industry recognition, including the 2022 Celent Model Insurer Award for Customer Experience. We’ve also maintained a Net Promoter Score above 70 for the last 5 years, with consistently strong customer effort and satisfaction scores. In 2025, NOW Insurance was ranked No. 30 in Insurance on the Inc. 5000 list, reflecting our continued growth and commitment to excellence.Insurance made simple. Service you can trust!
Now Insurance Services Inc. (nowinsurance.com) has 204 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
204 approved reviews, newest moderated first
Excelente excelente
By Maylin
Muy buena gracias
By Ladys
Buenos días Para mi es impresionante la atención al cliente con rapidez, la comunicación clara y sencilla, y los resultados de la solicitud del Seguro: excelente, sin errores y costo asequible para el bolsillo. Mil gracias
By María del C.
They renewed my account without my permission. I no longer work for the company, and I did not give them authorization to go on my banking account.
By Yvonne
Response from Now Insurance Services Inc.· Oct 3, 2026
Hi Yvonne, We're sorry to hear that your renewal experience didn't meet your expectations. We understand how an unexpected renewal can be frustrating, and we appreciate you taking the time to share your concerns. Our goal is to help ensure continuous coverage through the renewal process, and we send email notifications in advance to help make the process as smooth and transparent as possible. Because your policy is written on a claims-made form, maintaining continuous coverage is an important part of the policy structure. The automatic renewal is also agreed to as part of the initial policy purchase and allows coverage to continue without interruption unless the policyholder chooses to cancel the policy. We truly appreciate you taking the time to share your experience with us. Your feedback is important, and we’re always looking for ways to make our processes clearer and easier for our customers. We hope to have the opportunity to provide you with a more positive experience in the future. Thank you, NOW Insurance
Exelente trabajo.en tiempo.gracias
By Violeta
My experience with the application process was good; let's hope everything else is excellent.
By Misail
It was very easy to get a quote and get the coverage required for my job. The website was very user friendly!
By MAUREEN W.
Eli was so professional and he helped me navigate the problem with ease. Thank you so much Eli.
By Immaculata