Great service
Great service,and good product at an unbeatable price.
By TamaraSamuda
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
204 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At NOW Insurance, we don’t just simplify insurance, we elevate the experience!We believe getting insurance shouldn’t be complicated. At NOW Insurance, we deliver a faster, more refined way for healthcare professionals and small businesses to get the coverage they need, without the friction.NOW Insurance is a modern, technology-driven insurance platform redefining how professionals access coverage. We specialize in professional and general liability insurance for healthcare providers, staffing agencies, and growing businesses that expect more from their insurance partner.Our platform is designed for speed and precision, delivering accurate quotes in minutes while eliminating the complexity of traditional processes. Behind that technology is a dedicated team focused on providing responsive, high-quality support at every step.Our approach to customer experience has earned industry recognition, including the 2022 Celent Model Insurer Award for Customer Experience. We’ve also maintained a Net Promoter Score above 70 for the last 5 years, with consistently strong customer effort and satisfaction scores. In 2025, NOW Insurance was ranked No. 30 in Insurance on the Inc. 5000 list, reflecting our continued growth and commitment to excellence.Insurance made simple. Service you can trust!
Now Insurance Services Inc. (nowinsurance.com) has 204 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
204 approved reviews, newest moderated first
Great service,and good product at an unbeatable price.
By TamaraSamuda
I didn't like the cancellation of both policies
By Pascol
Response from Now Insurance Services Inc.· Oct 14, 2026
Pascol, Thank you for sharing your feedback. We understand how disappointing this situation may be, and we’re sorry we weren’t able to provide the coverage your business needed. While we wish we could accommodate every business, our current offerings have certain eligibility requirements. We understand how important it is to have the right coverage in place, and we want to ensure our customers have a policy that truly meets their needs. We’re always looking for ways to improve and expand our products, and we hope to have the opportunity to serve businesses like yours in the future. If our offerings evolve to meet your needs, we’d be happy to welcome you back. We wish you and your team continued success! NOW Insurance
Every think ok
By Lisset
Stand behind their products
By Lonnie G.
Great process better rates and convenient. Thank you
By Pamela
Representative was very efficient. She made the process fast and easy! She’s very pleasant!
By BAUTISTA/BRENDALEE A.
Good experience
By Ritza
Very easy to navigate website. I had a minor issue and had to call, customer service responded in less than a minute and issue was resolved. NOW also has the best rates around.
By SUE D.