Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
369 reviews
Nova WarrantySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a leading car warranty provider, we are proud to offer our customers the best and most competitive coverage plans in the industry. Our extensive experience in the field allows us to tailor our plans to meet the unique needs of our customers, offering comprehensive protection at affordable prices.We stand behind our commitment to providing top-notch customer service, transparent terms and conditions, and hassle-free claims processing. Our experienced team is available to assist our customers with any questions or concerns they may have, ensuring they receive the support they need when they need it.Furthermore, we constantly strive to improve our services to better meet the evolving needs of our customers. From the flexibility of our plans to the efficiency of our claims processing, we are dedicated to providing the best possible experience for our customers.Overall, we believe that our dedication to quality, affordability, and customer satisfaction sets us apart as the best and most competitive car warranty company in the industry. We are confident that our customers will agree that choosing us for their extended car warranty needs is a wise and beneficial decision.
Nova Warranty (novawarranty.com) has 369 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
369 approved reviews, newest moderated first
Brook Wilson was fantastic! Walked me through the coverage and $ options and got me into a great plan that fit the budget. Super pleased with the piece of mind, autos are not made like in the past, its not if, its when. Thanks again Brook!
By Joshua W.
JUST WANT TO SAY YOUR REP. JASON WAS HELPFUL AND A DELIGHT TO WORK WITH. THANK YOU FOR THE COVERAGE AND THE PEACE OF MIND YOUR COMPANY AFFORDED US.
By darryl
Brooke responded to my initial inquiry quickly and handled the negotiation with professionalism .
By jim M.
Had to replace Oxygen senors, Nova said they where an exclusion to my policy, Federal Government would not allow them to pay for this repair.
By Wayne
Very helpful. Comprehensive policy.
By Gina T.
Joe was awesome. Very knowledgeable and answered all of my questions. He told me exactly what was covered and made it possible to get covered at a reasonable price…
By Aracely I.
Do not purchase a warranty from this company! I have a 2015 Land rover and had the air conditioner stop working and the check engine light came on, I took it to our land rover dealer and they stated we needed a new compressor and a turbo charger. They wouldn't cover either one even though in our plan they are covered. Carlos explained stipulations that if the air conditioner is leaking it doesn't cover, I asked him if they ever covered any air conditioner's since it would only make sense the refrigerant would almost certainly leak out if something went bad, and he couldn't answer. on the turbo he said it was a manufactures defect, for which Land rover stated that wasn't the case. Needless to say I canceled the warranty because I don't believe they would cover anything over a few hundred dollars, I believe they have a stipulation for everything. We did receive most of our money back and have since fixed our vehicle with a different warranty company. Be leery before you buy and read through all the stipulations.
By Chris
All because of Brooke's great service, thank you
By Dale K.
