Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
369 reviews
Nova WarrantySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a leading car warranty provider, we are proud to offer our customers the best and most competitive coverage plans in the industry. Our extensive experience in the field allows us to tailor our plans to meet the unique needs of our customers, offering comprehensive protection at affordable prices.We stand behind our commitment to providing top-notch customer service, transparent terms and conditions, and hassle-free claims processing. Our experienced team is available to assist our customers with any questions or concerns they may have, ensuring they receive the support they need when they need it.Furthermore, we constantly strive to improve our services to better meet the evolving needs of our customers. From the flexibility of our plans to the efficiency of our claims processing, we are dedicated to providing the best possible experience for our customers.Overall, we believe that our dedication to quality, affordability, and customer satisfaction sets us apart as the best and most competitive car warranty company in the industry. We are confident that our customers will agree that choosing us for their extended car warranty needs is a wise and beneficial decision.
Nova Warranty (novawarranty.com) has 369 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
369 approved reviews, newest moderated first
Buying anything new can be a daunting experience especially when total understanding is extremely important. John Baker made it very pleasant. He answered all my questions even some I didn’t know I had. He was very professional but also friendly and outgoing. You don’t always get those traits from people these days.
By Jane D.
Lucas was helpful and answered all my questions.
By Marilyn T.
"A breath of fresh air" That's the feeling you get in dealing with Nova, especially John Baker. I had attempted quotes from 3 other warranty companies. Sales pressure was intense, also plans did not cover the amount of years I got with Nova, and all the others had expensive deductibles. There's a reason Nova is ranked #1 in the Warranty business.
By David B.
John made my experience great. We negotiated a great term and cost. Also, he provided reviews from varied websites that made me feel comfortable to purchase the auto warranty.
By Grace P.
When I first inquired about Nova Warranty, I was connected to John Baker who did an outstanding job of explaining to me how Nova worked and what they stood for. He took me through the program and gave me details about what I was considering in my search for an extended warranty plan. John took a personal interest in me and patiently waited for me to finish my research. He has made himself available to answer any questions I have and assist me if and when I have questions.
By Fred G.
John did a great job and wasn’t pushy.
By leland M.
Good price. Easy to deal with. Excellent coverage.
By Norman F.
Thank you, for your assistance.
By Nidia W.
