Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
369 reviews
Nova WarrantySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a leading car warranty provider, we are proud to offer our customers the best and most competitive coverage plans in the industry. Our extensive experience in the field allows us to tailor our plans to meet the unique needs of our customers, offering comprehensive protection at affordable prices.We stand behind our commitment to providing top-notch customer service, transparent terms and conditions, and hassle-free claims processing. Our experienced team is available to assist our customers with any questions or concerns they may have, ensuring they receive the support they need when they need it.Furthermore, we constantly strive to improve our services to better meet the evolving needs of our customers. From the flexibility of our plans to the efficiency of our claims processing, we are dedicated to providing the best possible experience for our customers.Overall, we believe that our dedication to quality, affordability, and customer satisfaction sets us apart as the best and most competitive car warranty company in the industry. We are confident that our customers will agree that choosing us for their extended car warranty needs is a wise and beneficial decision.
Nova Warranty (novawarranty.com) has 369 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
369 approved reviews, newest moderated first
Nova Warranty is the worst. They will tell you that everything on your car is a pre-existing condition and is not covered. When it comes time to pay your claim, they’ll tell you nothing is covered. But they expect you to keep paying hundred dollars every month to them. I would rather put the money in a savings account and use it whenever I need to repair my vehicle.
By Fern P.
Nick Holden Was very good to explain ever thing
By Jeff
Lauren Campbell was an excellent representative of Nova. She was polite, friendly, and informative. She instructed me concerning what I needed to do to make sure I had the proper paperwork to submit to get my reimbursement from Nova. I feel that she went the extra mile to ensure I understood what I needed to do to get my reimbursement. She explained what would be reimbursed and what would not be. I appreciated what she did for me. There were no excuses for why I wouldn’t receive a reimbursement. What she explained happened when she said it would happen. It was a pleasure doing business with Lauren and Nova. This was my first experience with Nova, and Lauren made it an enjoyable one.
By Tom B.
He was great Help and I felt like he was a friend
By Derrick B.
Mr Lucas spoke with knowledge and made sure that if I had any questions he would answer them, and if I have any issues in the future I can call him. Therefore over all he made the process smooth.
By Tony M.
Nick made the whole process of getting a car warranty truly amazing. I just joined and will leave more feedback once I file a claim which I hope never happens. Thanks Nick!!!
By Leisha P.
Lucas was very helpful, considerate to my situation and efficient enough to quickly get a customized warranty plan for my car. Highly recommend him for any complicated case and be rest assured that it's handled well. Thank you Lucas!!
By Vijaya C.
Lucas was polite, professional and prompt. He was very thorough and able to get me what I needed. After my recent Concord experience, he assured me that Nova will be there for the long haul.
By Debra
