Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
369 reviews
Nova WarrantySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a leading car warranty provider, we are proud to offer our customers the best and most competitive coverage plans in the industry. Our extensive experience in the field allows us to tailor our plans to meet the unique needs of our customers, offering comprehensive protection at affordable prices.We stand behind our commitment to providing top-notch customer service, transparent terms and conditions, and hassle-free claims processing. Our experienced team is available to assist our customers with any questions or concerns they may have, ensuring they receive the support they need when they need it.Furthermore, we constantly strive to improve our services to better meet the evolving needs of our customers. From the flexibility of our plans to the efficiency of our claims processing, we are dedicated to providing the best possible experience for our customers.Overall, we believe that our dedication to quality, affordability, and customer satisfaction sets us apart as the best and most competitive car warranty company in the industry. We are confident that our customers will agree that choosing us for their extended car warranty needs is a wise and beneficial decision.
Nova Warranty (novawarranty.com) has 369 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
369 approved reviews, newest moderated first
What the company is doing well is standing behind their warranties paying their claims you have a very great reviews that was a big part of what sold me on your company and the sales representative Miss Brooke Wilson who is very professional and courteous and helping me to choose the plan I needed
By customer Ronnie D.
Tom Brooks, the sales and account representative was very professional, knowledgeable, and explained everything clearly providing me with assurance I needed to move forward.
By BW
Nick was super friendly, very professional, knowledgeable and so helpful in answering all my questions. I'd spoken to other companies that were really pushy and high pressure. Nick was very accommodating and just awesome to work with!
By Cathy
I spoke to Brooke Wilson on the phone a few times before deciding to purchase a Nova Warranty. She answered all my questions and was the furthest from a high-pressure sales representative. She was friendly, easy to talk to and accommodating. With the plan purchased, I hope I never have to use it. I will post another review if I need to use the warranty.
By Bob
Nick was very professional and knowledgeable.
By Cecilia V.
Website was easy to use and then Nick was great to work with. Ended up covering 3 cars and Nick made the transaction seamless and I felt his customer service was excellent.
By CARY J.
Kevin Parker was extremely professional, helpful and creative in meeting my premium and coverage needs.
By Ernesto B.
Brooke W. was fantastic to work with - she offered a clear and thorough description of what the warranty covered, and went the extra mile to find additional discounts to apply to my quote. Her friendly and knowledgeable demeanor gave me confidence and assured me that I was working with the right company for my extended warranty needs.
By Jen M.
