Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
27 reviews
Norse SteamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Norse Steam is an authorized sauna dealer that carries the most popular saunas from premium manufacturers like Dundalk Leisurecraft, SaunaLife, Finnmark, True North Sauna, Harvia, HUUM heaters and more.We strive to create a hassle free, worry free sauna shopping experience. We understand how many options of saunas, and sauna heaters there are, and you might not know which is best for your budget, best for your own specific needs and desires. We understand the importance of providing financing options so that you can easily afford a sauna. All our Saunas- both Indoor, Outdoors and Infrared Saunas are either Canadian or European brands that all ship within the US and Canada. We pride ourself with our knowledgeable suppliers and manufacturers that have more than 50+ years of experience. We will always be transparent with our customers and with our pricing- following MSRP. Any questions or concerns you may have, we will connect you to the right sauna expert to ease assure your worries.
Norse Steam (norsesteam.com) has 27 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 26 reviews with 5 stars · Clear filters
Maya from NorseSteam has such customer support skills and helped me with my sauna experience! | purchased the HUUM 17ST, chimney kit and accessories form her and to be honest wouldn't go anywhere else for my sauna needs!
By Will “OnTheVirg” L.
This sauna is AWESOME!! Maya and the Norse Steam Team are really amazing to work with.
By Mateo
A sauna turns your garden into a spa oasis. We dabated it for a while but after renovating our house we puleld the trigger and bought a sauna from Norse Steam and Maya. She was always super responsive and helpful throughout the process. Don't kid yourself, getting a really nice sauna is not that easy. Sizing and heating need to be figured out, and so does the building, but we always had a helpful partner on our side. She never upsold us on anything we didn't need, and we got some nice freebies when the sauna was delivered. And now we can really enjoy every moment in our garden.
By David O.
We purchased the 6 person Dundalk Leisurecraft Georgian sauna, with the Huum Hive Wood 13 stove, and are so happy we did! We grew up using the sauna, so to have one in our backyard again, is such a treat! The instructions for the build were easy to follow, and the customer service from Maya was 10/10! I would definitely buy from them in the future.
By Victoria
We love our sauna! So easy to put together- I (pregnant) was easily able to help my husband put this together. He’s spent many evenings in it and has seen the benefits already. I’ll be enjoying those benefits as soon as I can! It was the perfect addition to add in while we complete our basement. We’ve had no issues! Love it!
By Kelsey D.
Maya was very helpful and responsive throughout the process. Items arrived as expected, would highly recommend!
By GJ
awesome. Love it.
By Ruslan S.
Great experience. Great price. Fast delivery Good communication
By Nick S.
