Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
27 reviews
Norse SteamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Norse Steam is an authorized sauna dealer that carries the most popular saunas from premium manufacturers like Dundalk Leisurecraft, SaunaLife, Finnmark, True North Sauna, Harvia, HUUM heaters and more.We strive to create a hassle free, worry free sauna shopping experience. We understand how many options of saunas, and sauna heaters there are, and you might not know which is best for your budget, best for your own specific needs and desires. We understand the importance of providing financing options so that you can easily afford a sauna. All our Saunas- both Indoor, Outdoors and Infrared Saunas are either Canadian or European brands that all ship within the US and Canada. We pride ourself with our knowledgeable suppliers and manufacturers that have more than 50+ years of experience. We will always be transparent with our customers and with our pricing- following MSRP. Any questions or concerns you may have, we will connect you to the right sauna expert to ease assure your worries.
Norse Steam (norsesteam.com) has 27 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 26 reviews with 5 stars · Clear filters
From my very first contact with Maya she was very helpful, friendly and extremely responsive. She worked with the manufacturer regarding my needs, always kept me updated, provided me with a great price and it was a perfect experience from start to finish.
By vincent palange I.
Maya was great to work with. We had an issue with the sauna not reaching the maximum temperature, and she connected us with a manufacturer’s technician that helped us solve the issue. We would definitely purchase from Norse Steam again.
By Michael
Exceeded all expectations in terms of price, sales, and delivery. Will use them again and recommended to all.
By James
Exceptional support and responsiveness to calls and questions. The Heater I purchased was on hand and shipped on schedule and (most importantly) without damage. Thanks Maya!! You all are my go-to for sauna heaters!
By James A.
The Tech support was first rate clean across the board. The tech Mike listened to the issues at hand and we were able to get everything going. Not everyone takes the time to listen . My last unit lasted EIGHTEEN years and ran seventeen hours a day six days a week and eleven hours on Sunday. What more can I say
By Mark S.
I was in a rush and needed the unit right away. Found the best price on Norse Steam. Never heard about this website and so decided to vet it. During my vetting process, I ran into Maya and she was a god send. Maya was very responsive and quickly found the unit and got it shipped right away. My unit arrived in two days ahead of schedule and in very good condition. I would gladly do business with Norse Steam and particularly with Maya.
By Sudha
Great response and knowledge! Very helpful to find the right choice for my needs.
By Simon B.
The customer service was absolutely amazing, they helped me find the most affordable heater for my sauna and even got free shipping! Truly an amazing experience and we will be shopping with Norse Steam again.
By Iliana
