Very helpful
Very helpful
By Bob O.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
122 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that keeping your Recreational Vehicle in peak operating condition is important to you, which means it is important to us,too! Our goal is to offer a wide range of parts and products at reasonable prices, and more importantly, best in class customer service. We are here to help with your RV needs so you can focus on enjoying the open road!
RV Fridge Parts Direct (norcoldpartsexpress.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
122 approved reviews, newest moderated first
Very helpful
By Bob O.
I contacted 2 rv dealers looking for replacement shelves for my Norcold refrigerator. Both said their suppliers were unable to get them. Morgan from Norcold Express was able to help me. She was a pleasure to work with. I would highly recommend her to anyone seeking Norcold parts.
By Pat H.
Very fast service, correct part, excellent customer service!
By Gary P.
Excellent customer service!
By Sue R.
Response from RV Fridge Parts Direct· May 21, 2022
Thank you so much Sue! It was such a pleasure working with you, I hope you will give me a call next time you need parts for your refrigerator!
Excellent and very helpful contact. I look forward to receiving the shelving ordered when it becomes available. I will certainly consider additional bsiness here in the futrue as my needs develop.
By Robert H.
Response from RV Fridge Parts Direct· May 9, 2022
Thank you so much Robert, I really enjoyed talking with you! I look forward to working with you again in the future!
Morgan was great helping me with our order. I wish all online orders would go that smooth. Thanks morgan
By Jim M.
Response from RV Fridge Parts Direct· May 5, 2022
Hi Jim, Thank you so much for sharing your experience! It was my pleasure, I am always happy to help! I hope you'll give me a call if you ever need anything in the future.
The lady I spoke with was extremely helpful and was very pleasant to work with and even more interesting was the part I needed was in stock. Great to work with
By Tom H.
Response from RV Fridge Parts Direct· May 5, 2022
Thank you so much Tom! You were great to work with as well! I think I was equally as shocked as you to see the part was in stock. Please give me a call if you ever need anything in the future!
Great and helpful service. Helped me find the exact part I needed!!
By Don D.
Response from RV Fridge Parts Direct· Apr 30, 2022
Hi Don! Thank you so much for taking the time to share your experience! I am so glad everything went smooth and you were able to order the correct drip tray. I hope you will give us a call next time you need a part for your Norcold!