Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
122 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that keeping your Recreational Vehicle in peak operating condition is important to you, which means it is important to us,too! Our goal is to offer a wide range of parts and products at reasonable prices, and more importantly, best in class customer service. We are here to help with your RV needs so you can focus on enjoying the open road!
RV Fridge Parts Direct (norcoldpartsexpress.com) has 122 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
122 approved reviews, newest moderated first
Part shipped early and was a perfect replacement.
By Richard R.
Response from RV Fridge Parts Direct· Jun 9, 2022
That's great Richard! I'm so happy that not only was the door flapper a perfect fit but that it shipped sooner than expected! Thank you so much for sharing your experience, it truly means so much. I hope you will consider us in the future!
Great parts, price & delivery time!
By Bruce M.
Response from RV Fridge Parts Direct· Jun 9, 2022
Hi Bruce! Thank you so much for your kind words. I am happy that you had such a positive experience all around. We are here if you ever need anything in the future, just give us a call!
Morgan, our customer representative, was absolutely awesome!! Answered all my questions, had our part delivered in record time before our vacation!! Thank you Norcold!!
By Tom J.
Response from RV Fridge Parts Direct· Jun 9, 2022
Thank you so much Tom, that really means so much to me! I am so glad I was able to help and get you the circuit board you needed in time! Any time you need anything, give me a call!
Needed more burners for fridge in 2007 Winnebago. Had part number and thankfully you still carried the item. Ordering was quick and easy.
By Greg M.
Response from RV Fridge Parts Direct· Jun 9, 2022
Hi Greg! Thank you so much for sharing your positive experience, I am so glad we had the parts you needed! I look forward to being able to work with you again in the future.
The service was awesome from finding the part I requested to the follow up service. Unfortunately that part wasn’t the issue
By Kim C.
Response from RV Fridge Parts Direct· Jun 9, 2022
Thank you Kim! Although the part wasn't what was needed to fix your refrigerator, I am so glad you still had a great experience. I am always here whenever you need anything.
Very helpful and extremely nice easy to talk to. Very knowledgeable and sent it out quickly even after having to change the shipping address to another location. Will definitely call again!
By Kevin F.
Response from RV Fridge Parts Direct· Jun 9, 2022
Hi Kevin! I greatly appreciate your kind words. It was such a pleasure working with you, and I look forward to getting to work with you again in the future!
Excellent service. Quick response. I recommend this company
By Scot F.
Response from RV Fridge Parts Direct· Jun 9, 2022
Thank you so much Scot! Hearing how happy you were with the customer service you received means so much to me, again thank you! I look forward to the opportunity to work with you again in the future.
Excellent service and great communication. I wouldn’t hesitate to use them again!
By Bohdi18
